Co-Op Student - Operations Excellence

MealSuite•Cambridge, ON

14h•CA$22 - CA$32•Hybrid

About The Position

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. We’re looking for an Operations Excellence Co-Op Student to join our Operations team, supporting our Project Management Office (PMO). This is a project coordination and operations support role embedded in Operations and the PMO, reporting to the VP, Operations and working closely with the PMO team. You will help us make progress on a few key operational priorities as we scale by supporting our Project Managers and partner teams, rather than owning delivery or accountability for their work. This co-op position runs for the September 2026 - December 2026 co-op term.

Requirements

Current enrollment in a post-secondary program with a Canadian institution in Business, Operations Management, Industrial Engineering, Project Management, Health Administration, Data Analytics, or related field
Basic understanding of AI tools and workflow automation platforms
Understanding of process mapping and workflow documentation
Experience with digital productivity tools (Microsoft 365, Google Workspace, or similar)
Meticulous attention to accuracy and an analytical mindset with strong problem-solving skills
Clear and concise communication skills with the ability to convey ideas effectively in both written and verbal form
Active listening skills, demonstrating attention to stakeholder needs, the ability to ask clarifying questions, and confirm understanding before acting
The ability to build relationships across different business functions and show a team-oriented attitude
Proactive communication and willingness to flag issues early, provide regular progress updates, and the confidence to escalate blockers without prompting
Ability to thrive in a collaborative, fast-moving environment

Nice To Haves

Knowledge of project management methodology, tools, and quality management principles (Lean, Continuous Improvement, Six Sigma, Quality Management, etc.) considered an asset

Responsibilities

Provide project coordination and PMO support, including data gathering, status tracking, and documentation that helps our Project Managers move work forward
Support teams in setting up and rolling out a centralized process repository and templates, helping standardize structure and capture workflows where teams are ready, with each team retaining ownership of its own processes and diagrams
Partner with Business Intelligence to support existing reporting initiatives through light analysis, data preparation, and help operationalizing dashboards
Provide targeted support to a defined process improvement and continuous improvement pilot, including mapping current state processes and identifying inefficiencies within a scoped project
Support one or two defined AI use cases, such as documentation support or reporting efficiency, to deliver tangible outcomes