Co-op, Patient Communications & Innovation

Biogen•Cambridge, MA

About The Position

This application is for a 6-month student role from January - June 2027. Resume review begins in October 2026. The Health Literacy & Plain Language Center of Excellence (CoE) helps make clinical research information easier for patients and caregivers to understand. As a co-op, you will support innovative projects that improve the clarity, accessibility, and usability of patient-facing materials across the organization. In this role, you will work at the intersection of health literacy, user experience, visual communication, and process improvement. You will help evaluate opportunities to incorporate more visual elements into informed consent forms (ICFs), contribute to the development of a patient-friendly visual library, and support efforts to improve information management and reporting capabilities within the CoE and within the ICF team.

Requirements

Passionate about improving accessibility and understandability of information.
Interest in health literacy, informed consent, patient engagement, and/or health communications.
Strong written, verbal, and visual communication skills.
Strong organizational and project management skills.
Experience with Microsoft Office, SharePoint, and Teams.
Legal authorization to work in the U.S.
At least 18 years of age prior to the scheduled start date.
Currently enrolled in an accredited community college, college, university or skills program/apprenticeship.

Nice To Haves

Experience with ICF authoring or oversight is a plus.
Experience with Canva, Adobe Creative Suite, or other graphic design tools is a plus.

Responsibilities

Evaluate opportunities to incorporate visual elements into ICFs to improve understanding and usability.
Research and develop concepts for patient-friendly graphics, icons, illustrations, tables, and other visual communication approaches.
Create and pilot a plain language Schedule of Assessments table template for ICFs that is aligned with health literacy and accessibility best practices.
Benchmark visual communication approaches against external resources, including the Harvard MRCT Image Glossary.
Support development of a patient-friendly visual library through visual concepts, storyboards, design briefs, and annotated examples.
Help redesign and reorganize the Informed Consent Management (ICM) SharePoint environment.
Explore mailbox automation opportunities and enhanced metrics reporting.
Present recommendations and deliverables to stakeholders.