(USA) Co-Manager High Volume

Sam's West • Omaha, NE

1d • Onsite

About The Position

The Co-Manager position involves assisting in the supervision and development of management and hourly associates in a high-volume facility. This role focuses on hiring, training, mentoring, assigning duties, providing recognition, and fostering a sense of belonging. The Co-Manager upholds the company's Open Door Policy, addresses associate concerns, and ensures compliance with company and legal policies, including human resource, asset protection, and safety regulations. They participate in community outreach, build facility knowledge by delegating duties and managing budgets, and monitor financial performance by controlling expenses and wages. The role also supports food safety standards, drives membership and sales growth, enhances member experience through excellent service and merchandise presentation, and assists the Club Manager in directing operations and member service approaches. The Co-Manager coordinates job-related activities, ensures compliance with company policies, and promotes a culture of integrity, customer focus, and continuous improvement.

Requirements

• 2 years’ experience in retail management or related field.

Nice To Haves

• Big Box (for example, supercenter, superstore, megastore) retail merchandising experience

Responsibilities

• Assists in providing supervision and development opportunities for members of management and hourly Associates in the Facility by monitoring the hiring, training, and mentoring of associates, assigning duties, providing recognition, promoting a belonging mindset in the workplace, and recruiting qualified Associates to meet staffing needs and achieve Company growth potential.
• Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, providing resolutions for Associates, and proactively seeking out Associate comments and concerns.
• Adheres to Company and legal policies, procedures, and compliance regulations for a Facility by analyzing and interpreting reports, implementing and monitoring human resource compliance, asset protection and safety controls, assisting in overseeing safety, operational and quality assurance reviews, developing and implementing action plans to improve performance, providing direction and guidance on executing Company programs and strategic initiatives, and assisting in directing the management team in ensuring confidentiality of information, documentation, and assigned records.
• Participates in community outreach programs and encourages and supports Associates in serving as good members of the community by establishing and maintaining relationships with key individuals or groups in the community, acting as the representative for the Company, presenting the Company's perspective to various external organizations, following the Company's media guidelines, and promoting Company sponsored programs, events, and sustainability efforts to Associates, Members, and the local community to emphasize the Facility as part of the community.
• Builds knowledge and skills in operating a Facility by delegating duties and assignments to Assistant Managers, reviewing and analyzing reports, creating budgets, leading Facility tours, setting Facility standards, providing communication updates about the Company, and making decisions under the Club Manager's guidance.
• Monitors the financial performance of the Facility by confirming that budgeted sales, membership, wages, and other expenses are achieved, assisting in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales, creating and implementing plans to improve the financial performance of the Facility, and shadowing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting.
• Supports the oversight and enforcement of the execution of food safety standards, cold chain compliance, and food merchandise quality by evaluating the temperature, storage, sanitation, date coding, product rotation, labels, and recalls on stocked merchandise and ensuring the fresh areas forecast for production, onhand supplies, and current in stock are in line with Company's expectations and the Facility budgets.
• Contributes to membership and sales growth in a Facility by visiting Business Members and potential Members' places of business, building Member relationships inside and outside the Facility, observing and directing of managers in Member relationship development and visits, motivating the Membership Sales Team, and modeling all Associates about the value of Membership and the quality of Sam's Club's merchandise.
• Assists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approaches and techniques by ensuring member needs, complaints, and issues are successfully resolved within company guidelines and standards, overseeing club operations in the absence of the club manager, assisting with member service as needed, assisting members with purchases, and answering questions or providing information to members and associates.
• Increases quality of member experience by modeling appropriate service levels and developing effective merchandise presentation (e.g., accurate and competitive pricing, proper signing, maintaining instock and inventory levels, requesting merchandise to meet the needs of the community).
• Assists and develops in directing the management team in all facility operations by ensuring asset protection, inventory control, member service, and member and associate safety, ensuring that all areas of the facility are in compliance with company policies and procedures, and communicating with members of management and associates about facility operations, merchandising, and company direction.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data, insights, and analysis, balances short- and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed