Co-Manager: Orlando Vineland Premium Outlets- Orlando, FL

Columbia Sportswear • Orlando, FL

3d • Onsite

About The Position

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As a Co-Manager, you will be a leader who plans and directs the day-to-day operations of the store, primarily guided by the Store Manager. This role executes strategies to improve customer service, drive store sales, increase profitability, and implement marketing and promotional directives to increase sales and grow our existing customer base. You will be responsible for driving high store standards and conditions while fostering a positive team environment, developing associates of all levels to prepare them best to successfully obtain their career goals.

Requirements

• Bachelor's degree, applicable certification or equivalent experience
• 3 years of functional experience
• No formal management experience required, however has experience in leading projects and people
• Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the store.
• Skill operating a Point of Sales (POS) system, and various software packages.

Responsibilities

• Provides leadership, direction and coaching to the other leadership and associate staff.
• Identify and create plans to enhance employee productivity and performance (e.g., track employee results and make suggestions for modifying goals accordingly)
• Demonstrate exceptional customer service and problem-solving skills by assisting customers regarding products, features, benefits, availability, and resolving escalated complaints.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Identify store hiring needs and conduct interviewing, hiring, and training for store staff, conduct and plan employee training, development, and coaching.
• Motivate, educate, guide, and develop associates to meet long-range growth plans/career paths within the store, field, and general office.
• Assist the store leadership team on other responsibilities as needed

Benefits

• Quarterly Bonus Program to award store performance
• Comprehensive Medical with FSA/HSA options
• Dental
• Vision
• Well-being plans
• 401(k) participation with company matching
• Routine Time Off that starts immediately
• Floating Holidays
• Quarterly reimbursement program to support your health and fitness
• Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.
• Paid Culture and Community Hours and Volunteer Hours to support your passions!
• Tuition Assistance Program
• learning/development courses
• Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear
• medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• EAP + which is free and confidential 24/7/365 counseling services.
• extensive wellness benefits
• employee discounts
• generous time off program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level