CNC Machinist – Cutting Tool Support
About The Position
Productivity is seeking an experienced CNC machinist or tooling professional to provide customer-facing technical support for its Cutting Tools & Industrial Supplies team. This is not a sales position; the role applies machining expertise to help customers choose and use cutting tools and industrial supplies effectively. The position is in-office, Monday through Friday, 8 AM to 5 PM, in a climate-controlled environment, with no mandatory overtime. The employee will receive ongoing manufacturer training and product education while helping manufacturers improve productivity. Productivity describes itself as a financially stable company with more than 55 years of success and a trusted Midwest manufacturing partner since 1968.
Requirements
- At least 3 years of CNC machining, tool room, manufacturing engineering, or cutting tool experience.
- Knowledge of various cutting tool manufacturers.
- Strong knowledge of milling, turning, drilling, and threading applications.
- Experience selecting cutting tools for materials including steel, stainless steel, aluminum, cast iron, and exotic alloys.
- Ability to troubleshoot machining and tooling challenges.
- Excellent communication skills and a genuine desire to help customers succeed.
- Strong computer skills and ability to learn new systems.
Nice To Haves
- Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers.
Responsibilities
- Help customers select cutting tools, drills, taps, inserts, holders, and industrial supplies.
- Recommend tooling solutions based on workpiece material, machine capability, and machining application.
- Troubleshoot machining challenges involving tool life, chatter, chip control, surface finish, and cycle time.
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices.
- Prepare quotes, process customer orders, assist with will-call, and provide general tooling assistance.
- Continue expanding product knowledge through manufacturer training and product education.
Benefits
- Annual incentive opportunities.
- Medical, dental, vision, life, and disability insurance beginning on the first day.
- 401(k) with company match.
- Paid vacation and personal time.
- Tuition reimbursement.
- Employee Assistance Program.
- Professional growth and advancement opportunities.
- Ongoing technical training from industry-leading manufacturers.
- Stable, year-round employment.
- Collaborative team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
