CNC Field Service Technician - (Remote Work)

TMG ChicagoMichigan City, IN
Remote

About The Position

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage by improving productivity. With over 20 years of experience supporting the metalworking community of Northern Illinois and Indiana, HFO Chicago is the exclusive distributor for Haas CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability. We are currently seeking an adventurous and diligent Field Service Technician. This role will provide exciting opportunities to work for a multifaceted company in a fast-paced, growing industry. HFO Chicago is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. This role does require travel to our customer facilities. We provide a company vehicle and all gas expenses on behalf of the company are paid for.

Requirements

  • Demonstrated ability in mechanical/electrical repair or engineering desired.
  • Ability to read and interpret drawings and schematics is required.
  • The CNC Technician must be able to meet the physical requirements of the job, regularly lifting 40-50 pounds.
  • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
  • Ability to sit for prolonged period of times.
  • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
  • Ability to frequently use hands and arms.
  • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.
  • Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
  • Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
  • Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
  • Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Nice To Haves

  • CNC Repair background a plus.
  • Software experience, like Microsoft office, is a plus (this position does require the use of a laptop, smart phone and various software applications)
  • Excellent technical, communication, and presentation skills are a must.

Responsibilities

  • Traveling to customer sites to install, fix, repair and maintain machine tool equipment and controls for customer’s organizations (Company provided vehicle & gas for travel paid for by the company)
  • Using on-line technical documents, manuals and vendor resources to research machine issues
  • Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
  • Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
  • Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
  • Perform related duties as required

Benefits

  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • 3+ Weeks’ Vacation to Start
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events and perks
  • Employee Assistance Program
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