CNC Field Service Technician

Morris SouthCharlotte, NC
Onsite

About The Position

Morris South, a division of Morris Group, Inc., is seeking a CNC Field Service Technician. This role involves traveling to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls. The technician will utilize technical documents and internal/vendor resources to research machine issues, ensure proper documentation of repairs and installations, and perform preventative maintenance. A key aspect of the role is maintaining an in-depth knowledge of the machine tool industry and the company's product lines. The company is a third-generation, family-owned business focused on helping manufacturers improve productivity and maintain a competitive advantage.

Requirements

  • 5+ years of experience with mechanical/electrical repair of CNC machine tools
  • Experience with Microsoft Office Suite and other business programs as necessary
  • Ability to read and interpret drawings and schematics
  • Excellent technical, communication, and presentation skills
  • Must be able to meet the physical requirements of the job.
  • Frequent travel, including driving throughout a regional territory is necessary.

Nice To Haves

  • Extensive understanding of electrical, pneumatic, and hydraulic schematics

Responsibilities

  • Traveling to customer sites to install, troubleshoot, repair and maintain all CNC machine tool equipment and controls for customer organizations
  • Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
  • Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
  • Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
  • Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
  • Perform related duties as required

Benefits

  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • 3+ Weeks’ Vacation to Start
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events and perks
  • Employee Assistance Program
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