Surgery Scheduler - Full Time - Days

Best Care•Omaha, NE

2d•Onsite

About The Position

This position prepares exam rooms and equipment to facilitate patient treatment and examination. The role involves scheduling patient appointments and diagnostic procedures, providing patients with instructions regarding all procedures, and ensuring an efficient and patient-friendly workflow to support quality care.

Requirements

High school diploma or General Educational Development (GED) required.
Completion of 75 or 120 hours Nurse Aide/Nurse Assistant program and active on the Nebraska DHHS Nurse Aide Registry, or completion of two (2) semesters of clinical practice in an accredited nursing program, or Medical Assistant diploma from an accredited program required.
Participates in mandatory in-services and continuing education programs as mandated by policies and procedures/external agencies and as directed by supervisor.
Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
Pleasant personality and courteous manner imperative.
Ability to work under stress and distractions.
Weight Demands Medium Work - Exerting up to 50 pounds of force.
Physical Activity Constantly Performed (67%-100%): Fingering/Touching, Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking
Physical Activity Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguish colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Standing, Stooping/bending, Twisting, Walking
Physical Activity Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting
Job Hazards Occasionally (34%-66%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
Job Hazards Occasionally (34%-66%): Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
Job Hazards Rare (1-33%): Chemical agents (Toxic, Corrosive, Flammable, Latex)
Job Hazards Rare (1-33%): Mechanical moving parts/vibrations

Nice To Haves

Two (2) years college preferred.
Previous Medical Assistant/surgery scheduling experience preferred.

Responsibilities

Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment, stocking supplies and exam rooms.
Independently manages all ordering, stocking and supplying of medical supplies for the clinic. Corresponds with linen, Customer Service Representative (CSR), sterile processing and other departments as needed to ensure the clinic is stocked appropriately.
Independently manages all equipment sterilization needs for department by working with sterile processing and ensures all equipment is returned to the appropriate area in an acceptable time.
Maintains work areas to ensure healthy environment conditions by stocking, cleaning, organizing equipment and rooms.
Prepares patient for provider exam by updating medical records, checking vital signs as per provider and obtaining medical information relevant to patient needs and documenting all tests/procedures in Cerner.
Brings patients back and prepares patient for exam following physician protocol.
Obtains accurate information regarding history, vitals, etc from chart and patient and passes this information to the physician/provider appropriately. Stay in room during exam to document information as directed/requested by the provider.
Obtains practitioner requested tests, records and lab work.
Cover the front desk requirements of the clinic as needed.
When directed, serves as a back up to the front desk to answer phones, assist with intake, schedule and manage medical records.
Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
Handles prescription renewal/inquiries to facilitate patient care by discussing pharmacy questions with providers and relaying information to pharmacy.
At the direction of the physician, provides patient and family education material to ensure adequate knowledge/awareness and recommends appropriate community resources.
Schedules patients for surgery/diagnostic testing to facilitate patient care by receiving surgery information from providers regarding procedures and specific orders, coordinating patient, patients insurance and hospital schedules and schedule accordingly.
Maintains doctor's surgery/office schedules to ensure adequate coverage for procedures by calculating necessary surgery room time and turnaround time between cases and other scheduled appointments and clinics.
Handles surgery/diagnostic testing process to ensure accuracy by providing all information to hospital and offices for patient pre-certification and registry and notifying patient of surgery/diagnostic time and location and preparatory information.
Schedules patient for all preoperative testing and physicals with primary care physicians/specialist to ensure patient safety.
Ensures all preoperative information relayed by specialist/primary care physician is completed and within normal limits for surgery and reports any abnormal testing to the surgeon before scheduled surgery.
Confirms and documents all surgery instructions with patient.
Makes sure all consulting and referring physicians are notified of procedures.
Assists providers by assisting with patient treatment such as office biopsies and aspirations, handling of samples, requisitions and documenting according to standard procedures and performing and documenting quality control activities.
Assist physician in office biopsies and aspirations including setting up and using sterile equipment and properly documenting specimen and specimen containers. Cleaning and disinfecting procedure room according to standard procedures.
Use time out procedure as required by hospital.
Ensuring specimens are delivered to pathology department in a timely manner for processing.
Enters and maintains a patient database that tracks individual patients and their personal history staging information that is utilized by physician during daily patient care.
Enters and maintains database for noninvasive breast cancer patients including compliance with National Comprehensive Cancer Network (NCCN) guidelines.
Enters and maintains database for invasive breast cancer patients including compliance with NCCN guidelines.
Member of Breast Leadership Program. Attends meetings and assists in maintaining National Accreditation Program for Breast Centers (NAPBC) accreditation.
Survivorship database - compiles, enters and maintains survivorship database including compliance with NCCN and NAPBC guidelines. Distributes and reviews with patients.