CNA / CMA Care Coordinator, Embedded (Prince Georges County, MD)

Ennoble Care • Prince Georges County, MD, MD

6d • $18 - $19 • Onsite

About The Position

Ennoble Care is seeking a full-time Certified Nursing Assistant or Certified Medical Assistant to serve as an Embedded Care Coordinator within one or more of our partnered long-term care facilities in Prince George's County, Maryland. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support. You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be. We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
At Ennoble Care, our mission is simple: To care is an honor. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CNA / CMA Embedded Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Prince George's County, Maryland. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.

Requirements

• Legally authorized to work in the United States of America
• Active, unrestricted CNA or CMA license in the state of Maryland
• Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
• Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
• Solid working knowledge of healthcare terminology and care coordination principles
• Strong clinical assessment skills with the ability to identify and escalate changes in condition
• Experience with EMR systems and clinical documentation; Point Click Care experience preferred
• Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
• Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
• Capacity to work independently while collaborating closely with multidisciplinary teams
• Ability to work full-time in an on-site role based in the Prince George's County, Maryland area
• Valid, unencumbered driver's license
• Reliable personally-owned vehicle
• Current auto insurance, with the ability to provide proof
• Ability to pass background check and drug screen

Nice To Haves

• Point Click Care experience preferred

Responsibilities

• Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
• Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
• Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
• Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
• Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
• Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
• Maintain a consistent and reliable daily on-site presence in assigned facilities
• Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
• Conduct routine and urgent vital sign collection as needed
• Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
• Identify changes in patient condition and promptly communicate concerns to the clinical team
• Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
• Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
• Provide timely, accurate clinical updates to providers to support informed decision-making
• Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
• Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
• Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
• Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
• Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
• Follow established workflows, documentation standards, and escalation protocols
• Support onboarding and training of new Embedded Care Coordinators
• Serve as a clinical mentor and resource for newly hired coordinators
• Promote best practices in transitional care, communication, and facility-based care coordination
• Contribute positively to team collaboration and foster strong partnerships with facility staff

Benefits

• Mileage reimbursement eligibility when traveling between facilities
• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!
• Wellness Pet Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed