CNA Administrator

BrightStar Care • Raleigh, NC

6d • Onsite

About The Position

The CNA Administrator is responsible for managing and completing incomplete shifts, filling callout shifts, and building relationships with various types of accounts. This role requires maintaining a professional demeanor and ensuring efficient shift management and client communication.

Requirements

• Able to promptly manage and complete incomplete shifts.
• Capable of managing and filling callout shifts.
• Skilled in building and maintaining relationships with high-profile, private-pay, national accounts, and Bright Horizons cases.
• Maintain a professional demeanor.
• Excellent communication skills.
• Ability to handle conflicts and make sound decisions.
• Strong knowledge of homecare regulations and company policies.

Nice To Haves

• Valid CNA license preferred

Responsibilities

• Keep shifts available.
• Use systems to offer available shifts.
• Post upcoming shifts for clients promptly.
• Answer at least 85% of incoming calls.
• Return calls within 24 hours.

Benefits

• Two weeks PTO available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed