CMS Administrator

DecisionPoint | Cortek • ,

8d • Remote

About The Position

DecisionPoint seeks CMS Administrators to manage enterprise Content Management System configuration, governance, workflows, and administrative operations in support of a large federal and DoD-aligned mission environment. These positions are responsible for managing user roles and permissions, configuring content types and metadata structures, maintaining workflows, performing content migrations, and troubleshooting administrative-level CMS issues. The CMS Administrator ensures CMS integrity, consistency, and compliance by managing platform settings, content structures, and operational processes that support day-to-day mission activities and content lifecycle management. These positions are fully remote.

Requirements

• Must hold an active Top Secret clearance, supported by a Tier 5 background investigation.
• Bachelor’s degree in Information Science, Digital Media, Web Management, Computer Science, or a related field.
• Minimum 5 years of experience administering enterprise CMS platforms or digital content systems.
• Experience configuring CMS content types, taxonomy structures, metadata models, and workflow settings.
• Experience managing user accounts, permissions, and role-based access controls.
• Experience troubleshooting CMS administrative issues, workflow failures, or configuration inconsistencies.
• Strong understanding of CMS administration, configuration settings, and backend content structures.
• Knowledge of metadata modeling, taxonomy design, and content lifecycle management.
• Familiarity with CMS governance, workflow automation, and content publishing processes.
• Understanding of ITIL processes including incident, change, and problem management.
• ITIL Foundations certification.
• Strong attention to detail and ability to maintain accurate, consistent CMS configuration.
• Excellent communication and collaboration skills for supporting content editors, developers, and mission stakeholders.
• Strong troubleshooting and analytical skills for diagnosing CMS issues and configuration conflicts.
• Ability to manage multiple administrative tasks and prioritize in a fast-paced mission environment.
• Commitment to governance, reliability, and high-quality content operations.

Nice To Haves

• Experience with content migration tools, bulk update scripts, or structured content operations.
• Familiarity with search indexing, metadata optimization, and CMS-integrated search tools.
• Experience supporting cloud-hosted CMS environments or containerized deployments.
• Certified ScrumMaster (CSM) or equivalent.
• PMI Agile Certified Practitioner (PMI ACP).
• CMS platform-specific administrator certifications (if applicable).

Responsibilities

• Manage user accounts, access roles, and permission models in alignment with governance requirements.
• Configure CMS settings, workflows, content types, metadata models, and taxonomy structures.
• Support content migrations, bulk updates, and structured content operations across the platform.
• Troubleshoot admin-level CMS issues including publishing errors, workflow breaks, permissions conflicts, and configuration gaps.
• Maintain CMS governance rules, configuration standards, and administrative documentation.
• Collaborate with developers and architects to validate new features, integrations, and platform enhancements.
• Monitor system behavior, identify issues, and assist with root cause analysis and corrective actions.
• Support CMS release readiness by validating admin functions, workflow stability, and configuration accuracy.
• Create, update, and maintain operational guidelines, SOPs, and training materials for content administrators and editors.
• Assist with metadata optimization, content structure improvements, and search-related configuration updates.
• Participate in sprint ceremonies, discussions with PMO staff, and coordination meetings with stakeholders.

Benefits

• EEO and Affirmative Action employer
• Equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level