CMP Greeter

Travel + Leisure Co.•New Orleans, LA

2d•Onsite

About The Position

This position works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a Brand Ambassador for Travel + Leisure Co. This sales-based role engages in face-to-face conversations with prospective customers and share information about the vacation club experience. Invites and incentivizes guests to attend award-winning vacation ownership presentations. Job Summary: Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property. Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees. Provides services to the guest personally or refers requests to the appropriate department manager. May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.

Requirements

High School diploma or equivalent.
At least one year of customer service experience.
Must maintain a professional appearance and a cordial attitude towards all guests and staff.
Able to handle the stress of high customer demand in a hospitality environment.
Must be people oriented and able to work independently or with others as needed.
Must be able to easily and frequently change from one activity to another.
Ability to lift up to 50 pounds.

Responsibilities

Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees.
Provides services to the guest personally or refers requests to the appropriate department manager.
May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.
Connect with the public as a Brand Ambassador for Travel + Leisure Co.
Engage in face-to-face conversations with prospective customers and share information about the vacation club experience.
Invite and incentivize guests to attend award-winning vacation ownership presentations.