CMM High-Risk Merchant Sales Specialist

Fiserv•Remote, Massachusetts, MA

4d•$78,500 - $167,100

About The Position

As a CMM High-Risk Merchant Sales Specialist within our Fintech division, you will drive growth by building strategic, C-suite relationships and acquiring high-value new clients. In this role, you will launch our H2 go-to-market campaign—integrating Acquiring, Risk Solutions, and StoneCastle deposits—to drive revenue growth across high-risk verticals. You will identify, consult, and onboard merchants both directly and through strategic partners by navigating complex compliance requirements and delivering complete merchant application packages.

Requirements

10+ years of overall sales experience, with at least 6 years dedicated to high-risk merchant categories and payment verticals.
6+ years of experience of successful new business generation and solution selling, with a deep understanding of market dynamics, challenges, trends, and operations
6+ years of experience in virtual team setting; coordinate resources: account managers, solution consultants, and implementation service teams to meet client needs
Bachelor’s degree or a combination of work, education, and military experience
Experience in merchant services/payments sales, with a deep understanding of high-risk merchant profiles, risk factors, regulatory requirements, and compliance protocols.
Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot), payment gateways, and risk management tools.

Nice To Haves

Strong analytical skills to evaluate risk profiles, paired with exceptional communication, negotiation, and relationship management abilities.
Self-starter with a consistent history of meeting and exceeding ambitious sales targets.
Familiarity with Fiserv and former First Data product offerings, and the ability to execute the Fiserv Way of Selling, including our Expert Selling Force Management framework
MBA

Responsibilities

Increase sales; build pipeline to achieve sales quotas and line of business sales objectives, revenue, decrease the overall spend, drive digital transformation with payments, core financial systems, data analytics
Deliver product solutions sales within their assigned verticals: commercial mid-market and achieve their sales quota
Collaborate with key stakeholders: Clients C-Suite executives, Finance, Treasury, HR, Security, Fraud, IT, marketing, and operations, product specialist, product management, pricing, compliance, risk
Maintain regular communication with clients, articulate the Fiserv value proposition and manage multiple opportunities through various sales stages
Create comprehensive client proposals: solutions, financial justifications, growth plans, budgets, project timelines, and expected results to secure business with maximum revenue and margin
Build detailed account plans for aspirational clients and new cross-sales opportunities; negotiate pricing and contract terms, and collaborate closely with relationship management