CMA

Advocate Health and Hospitals Corporation•Macon, GA

About The Position

The CMA provides patient care in a pediatric endocrinology practice while working within the Medical Assistant scope of practice and following applicable policies and procedures. The role includes routine and complex technical skills after competency is demonstrated, and requires maintaining training and competency appropriate to the specialty. The CMA must provide age-appropriate care and understand growth and development across the life span, using patient data to identify age-specific needs and deliver care in accordance with departmental policies and procedures. The position also supports the clinic’s day-to-day operations, including communication and teamwork, maintaining clean and stocked work areas, and ensuring equipment and supplies are in working order. The CMA may help train and onboard teammates or serve as a role champion or committee member. Other related duties may be assigned.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured military clinical training, EMT training, or—in specified divisions—two years of verifiable full-time Medical Assistant experience within the last five years.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current or timely obtained American Heart Association Basic Life Support (BLS) certification, according to the applicable market requirements.
CMA or RMA certification or registration through an organization accepted for the applicable market.
Successful completion of Atrium Health’s competency assessment where required by the applicable market.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to meet the physical requirements of the role, including lifting up to 35 pounds without assistance and using patient-handling equipment and another team member when indicated for heavier patient lifts.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed and to operate equipment necessary for the job.
For specified markets, successful completion of an approved primary-trainer program, professional practice advancement activities, and/or achievement of required points from additional market responsibilities.

Responsibilities

Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders or requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform supporting duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, ordering medications and supplies, scheduling appointments, and making referrals.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment and appropriately clean instruments and equipment.
Ensure equipment and supplies are working properly and that work areas are stocked.
May assist with training and onboarding teammates, serve as a role champion, or participate on a committee.
Provide care appropriate to the ages of patients served, applying knowledge of growth and development and age-specific needs.
Perform other related duties as assigned.