CMA/RMA/LPN Scotland Health Orthopedics

Scotland Health Care System in Laurinburg, North CarolinaLaurinburg, NC
Onsite

About The Position

This position is within the Orthopedic Services department at Scotland Memorial Hospital. The role requires a Licensed Practical Nurse or a Certified Medical Assistant with current BLS certification. Excellent computer, communication, organization, and customer service skills are essential. The primary responsibilities include patient intake, vital signs, patient history, specimen collection, assisting providers, patient education, inventory management, and maintaining a clean and organized clinical environment. The role also involves participating in quality improvement activities and ensuring age-specific competency for patient care.

Requirements

  • Licensed Practical Nurse or Current Medical Assistant certification
  • Current BLS
  • Excellent Computer Skills
  • Excellent Communication, Organization, And Customer Service Skills
  • Knowledge of human growth and development through the life span of the patient and ability to meet the needs of and provide the care of these patients.

Responsibilities

  • Bring patients to the nursing station within fifteen minutes of their scheduled appointment, taking vital signs (ht, wt, bp, p, resp, and temp) error free, and recording them in the patients EHR. Review and update allergies in EHR.
  • Obtain a brief patient history and record pertinent information in the patient’s EHR. Review medical records and report any pertinent information to clinicians (e.g., lab, x-ray results).
  • Obtain laboratory specimens as ordered in previous office notes (where applicable) after a brief history is recorded and perform necessary testing prior to the PA/FNP/MD seeing the patient.
  • Escort the patient to the exam room and prepare the patient for the PA/FNP/MD as exam rooms become available, having the patient undress appropriately for the exam (placing a clean gown on exam table when necessary). Provide privacy for the patient before and during exam.
  • Obtain lab specimens, perform blood draws, give injections (according to standard procedures and practices); or perform procedures as ordered by the PA/FNP/MD, recording the said results into the patient’s EHR in the correct place, error free.
  • Identify emergency situations and notify the PA/FNP/MD immediately.
  • Assist PA/FNP/MD in emergencies, laceration repairs, or minor surgery, as directed.
  • Be involved in on going PI activities to improve quality of care. Perform other clerical duties as needed.
  • After making the referral for patients, give clear, concise, adequate information as to the date, time, location, and preparation required. Any other information pertinent to the patient should be discussed and given to the patient prior to leaving the practice, if applicable.
  • Check emergency medical supplies according to policy to ensure dates have not expired. Low quantity and expired medications shall be replaced by the SMH Pharmacy.
  • Provide medical education to patients as directed by the PA/FNP/MD (i.e., review medication with patients and inform the providers of any medications that require refill prescriptions.
  • Assist Patient Service Specialist with appropriate scheduling for visit.
  • Encourage use of patient portal.
  • Check inventory weekly, keep inventory stocked, and rotate items as new inventory items come to the office.
  • Keep exam rooms neat and stocked with supplies. Daily, ensure that exam rooms are neat before clinic opening and before a new patient is taken to the room. At the end of the day, rooms are to be checked for depleted and/or expired items.
  • Keep drug sample area neat. Medications are to be checked for current expiration dates monthly and as needed; outdated medications are to be destroyed properly; and medications are to be rotated. Designated areas shall be locked and keys secured according to policy.
  • Prepare laboratory specimens collected daily for hospital courier pick-up by 3:00pm, or as otherwise applicable to individual center.
  • Prepare laboratory/imaging results and patient notes received from outside sources to be sent to HIM for scanning. Ensuring that the PA/FNP/MD has reviewed, initialed, and dated the paperwork. Report any STD or communicable disease to the local Health Department (county in which patient resides), according to policy. Follow-up with patients who have abnormal lab findings.
  • Maintain proficiency in all procedures performed at the clinic, including EKGs and lab procedures. Quality controls and calibrations will be completed and maintained as directed by the supplier’s manuals and hospital policy and procedures.
  • Clean the lab area daily, using disinfectant as needed, and keep it orderly.
  • Assist in maintaining an effective patient survey process. Actively participate in performance improvement activities to enhance the quality of care and service. Perform CLIA waivered tests.
  • Age Specific Competency: Staff members will have knowledge of human growth and development through the life span of the patient and have the ability to meet the needs of and provide the care of these patients. The age categories to be included are: Neonatal/Infant 0 - 11 months; Pediatrics 1 – 12 yrs; Adolescence 13 - 17 yrs; Young Adult/Adult 18 – 64 yrs; Adult/Middle-Aged 65 - 79 yrs; Geriatric 80+ yrs
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Family-friendly benefits including Paid Parental Leave and On-Site Childcare
  • Flexible scheduling
  • Exclusive savings programs
  • Career growth and advancement opportunities
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