CMA Care Navigator

VISIUM HEALTHLINK LLC•Nicholasville, KY

4h•$16 - $19•Remote

About The Position

At Visium HealthLink, we believe exceptional patient care begins with exceptional clinical teams. We’re looking for experienced, mission‑driven CMAs who are passionate about guiding patients through their healthcare journey. Our patients rely on these calls, and continuity matters. If you’re the kind of healthcare professional who takes pride in meaningful patient relationships, consistent follow‑up, and helping people feel supported and understood, this role is for you. As a Full-Time Care Navigator, you become the steady, trusted voice for up to 500 patients each month. Your outreach helps patients better manage chronic conditions, understand preventive care, and stay engaged in their health goals. Over 75% of your day is spent speaking directly with patients, offering coordination, compassion, and clarity. This is not a job where you wait for the phone to ring—you drive the connection.

Requirements

Active CMA
5+ years of hands‑on patient care experience with at least 1 year of CCM or RPM experience required
A dedicated HIPAA‑compliant home office with secure high‑speed internet
Experience in patient care coordination or case management
Strong clinical knowledge and a heart for patient engagement
The ability to work reliably Monday–Friday without shifting schedules

Nice To Haves

Associates degree
Care coordination or case management certification
Experience with diverse patient populations
Comfort with various EHR systems and healthcare software

Responsibilities

Make up to 20 outbound patient calls daily
Conduct assessments within your CMA scope to understand each patient’s unique needs
Collaborate on personalized care plans
Serve as the communication bridge between patients, families, and providers
Educate patients on their conditions, treatment plans, and preventive care
Track progress and care plans
Document interactions and work within multiple healthcare systems and tools