Fiserv Forum - Clubs Lofts Host

Compass GroupMilwaukee, WI
Onsite

About The Position

PART TIME, EVENT BASED, IN PARTNERSHIP WITH FISERV FORUM, MILWAUKEE BUCKS, AND MARQUETTE EAGLES$22.03/HR, UNION POSITION. Mission To consistently win one customer at a time through teamwork and living “The Levy Difference.”

Requirements

  • English reading, writing and math skills required
  • Able to communicate effectively with managers, guests and teammates by speaking and comprehending English

Nice To Haves

  • Strong communication skills to communicate effectively with guests, teammates, and management

Responsibilities

  • Completes steps of service to ensure utmost guest satisfaction
  • Understands and can describe menu offerings, packaging/presentation and pricing
  • Establishes rapport with guests/members
  • Always exceeds guest expectations
  • Follows proper reservation policies
  • Adheres to location appearance guidelines
  • Acts with a sense of urgency and provides friendly, efficient service to teammates and guests
  • Responds to guest needs and requests
  • Maintains service areas
  • Employs good safety and sanitation practices
  • Thoroughly completes all station set-up and breakdown responsibilities
  • Communicates guest issues to management
  • Displays a positive attitude toward teammates and managers
  • Helps fellow team members whenever necessary
  • Always on time and ready to go
  • Walks and stands during entire shift
  • Frequently reaches, lifts, stoops, bends and cleans to maintain work (service) area
  • Able to identify section and table assignments
  • Able to explain procedure and operation for each guest
  • Each table to get their own assigned loft section
  • Able to keep accurate count of guests assigned to tables/booths
  • Able to assist with transporting and running food when needed

Benefits

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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