Clubhouse Manager

Inframark • Tampa, FL

2d • Onsite

About The Position

The Community Manager is responsible for overseeing the day-to-day management and coordination of Association operations and administrative function in order to maintain a smooth running & properly functioning communities.

Requirements

• BA/BS and 1-2 year of Community/Association management experience or AA and 2-3 years of Community/Association management experience.
• Valid Driver’s License.
• Advanced proficiency with Microsoft Office applications & internet.
• Ability to work with basic office equipment & phone systems.
• Communicates clearly & professionally.
• Contributes to a positive internal & external customer experience.
• Maintains composure in challenging situations.
• Collaborates with others.
• Asks for constructive feedback.
• Communicates detailed information.
• Pays attention to detail.
• Identifies & solves complex issues.
• Escalates issues accordingly; Checks work for quality.
• Shares suggestions to improve quality & productivity.
• Identifies, solves complex issues.
• Works independently with minimal supervision.
• Takes projects to completion.
• Follows all company policies & SOPs.
• Manages multiple tasks, projects & priorities.
• Demonstrates flexibility in workflow/scheduling.
• Demonstrates a positive attitude.
• Acts in accordance with company vision, mission & values.
• Takes accountability for own performance.
• Willing to take on additional assignments.
• Seeks out opportunities for leadership & development.
• Trains others.
• Takes charge in absence of supervisor.

Nice To Haves

• CMCA, AMS preferred.

Responsibilities

• Works with Board members, Lead Property Managers, Senior Managers and Regional Manager to develop strategic direction of the Association. Ensures on-site activities align with mission, vision, goals and critical success factors.
• Develops, communicates and monitors property budgets. Reviews monthly finances and makes recommendations to the Board as needed. Reviews, approves and audits vendor and utility company invoices. Prepares monthly financial reports.
• Coordinates, negotiates and administers vendor contracts for property-level services in accordance with Association management agreement and Board of Directors.
• Conducts monthly property inspections. Prepares and communicates deed restriction violations as needed. Enforces all policies, rules and SOPs.
• Attends all Board and annual meetings. Prepares and distributes meeting notices, agenda and minutes.
• Responds to calls and inquiries from Board members, homeowners and vendors. Ensures that all calls and inquiries are reported, resolved and recorded.
• Works with Community Manager Lead and Senior Managers for on-going training and mentoring.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree