PT Clubhouse Attendant

City of Treasure Island•Treasure Island, FL

2d•Onsite

About The Position

Responsible for monitoring clubhouse use and activities, general light housekeeping, and inside sales duties at Treasure Bay Golf and Tennis facility. Routine customer service in working with the general public in providing services, addressing questions/concerns and assimilating information. Serves as initial point of contact for citizens/customers on behalf of the Treasure Bay Golf and Tennis facility.

Requirements

Must be eighteen years of age or older.
High school graduation or completion of GED, preferred.
An equivalent combination of education, training, and experience.
Ability to enforce rules, regulations and policies with tact, firmness and impartiality and to resolve problems or concerns.
Ability to deal with people effectively, courteously and enthusiastically.
Must possess excellent customer service skills and be able to establish and maintain good customer relations.
Ability to establish and maintain effective and congenial working relationships with other employees.
Requires some knowledge of the materials, methods and equipment typically used in recreational work and clean up duties.
Ability to understand and follow simple, oral and written instructions, and to communicate clearly and concisely.
Ability to learn new tasks.
Must possess some knowledge of computer and Point of Sale (POS) systems.
Sufficient physical strength and agility to perform assigned tasks.
Ability to comply with work schedules.
Valid Florida Driver's License.
Acceptable eyesight (with or without corrections).
Acceptable hearing (with or without aid).
Ability to walk and/or stand for extended periods of time.
Able to access, input, and retrieve information from a computer.

Responsibilities

Effectively interact with the public.
Performs cheerful and excellent customer service to the public upon arrival at Treasure Bay in person, via telephone and e-mail.
Operation of Point of Sale (POS) system to provide cashiering duties for golf and tennis activities, concessions and merchandise sales.
Takes daily court and class reservations.
Performs merchandising duties including the stocking, price labeling, selling and displaying of all clubhouse merchandise and vending supplies.
Explains facility and/or City policies and procedures and applicable rules and regulations to the public via personal contact, telephone conversation, or written correspondence when needed.
Explain rates and fees as outlined in the City’s Fee Schedule as it pertains to rentals, golf/tennis fees and merchandise.
Enforces safety and other rules and regulations of the center.
Performs daily light housekeeping duties of the clubhouse, which includes, but is not limited to; emptying trash receptacles, sweeping, mopping and vacuuming floors, wiping down tables, chairs and other furnishings, replenishing toilet paper and hand towels as needed, and other assigned tasks.
Responsible for securing and locking the facility at the end of each nightly shift.
Employees will be required to perform other job-related duties as required.