Clubhouse Assistant - Seasonal

City of Waukee • Waukee, IA

6d • Hybrid

About The Position

The City of Waukee is looking for a seasonal Clubhouse Assistant to assist in the day-to-day operations of the Sugar Creek Municipal Golf Course, providing exceptional customer service. This is a seasonal position expected to last 4 to 5 months, with a tentative start date from August to mid-November. The role involves working 8 to 30 hours per week, with the schedule open 7 days a week, including coverage for leagues, outings, events, and holidays. The wage for this position is between $15.00 and $17.00 per hour, and applicants must be 18 years of age or older.

Requirements

• Minimum age 18.
• Familiarity with the rules of golf and golf course etiquette.
• Must possess valid CPR, First Aid, and AED Certifications or ability to obtain within 30 days of employment.
• Confident in the use of computers and tablets and able to be trained in software required to complete the functions of the position.
• Required to lift to shoulder height and carry up to 50 pounds.
• Able to drive, climb in and out of golf carts, and other modes of transportation.
• Able to maneuver along walkways, trails and undeveloped areas.
• Able to effectively communicate orally (in person and over the telephone) and in writing (using electronic devices and handwritten) in English with other employees, vendors and the community.

Nice To Haves

• High School diploma or GED preferred.

Responsibilities

• Assists the Clubhouse Lead and serves the needs of customers who telephone or make a personal visit: schedules tee times, checks in golfers, rents golf carts, sells tokens, accepts payment, sells merchandise, food and beverages.
• Performs the duties of a starter by announcing group order on PA system.
• Follows opening and closing procedures, including but not limited to; general cleaning duties, restocking food, beverage, and paper products, and utilizing the point-of-sale system for all monetary transactions.
• Interacts with staff members and patrons using friendly customer service, answering questions, enforcing all facility policies, solving problems, overseeing services and cleanliness to ensure maximum customer satisfaction.
• Monitors the weather and maintains close contact with the Recreation Supervisor, Golf Course Superintendent, and clubhouse staff in the event of inclement weather or emergency situations and assists in clearing the course of golfers when directed.
• Sells food and beverage items on course by use of beverage cart.
• Able to perform all duties of the Golf Course Attendant.
• Performs other duties or assumes other responsibilities as apparent or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED