Club Sports Customer Service Student Worker

Liberty University•Lynchburg, VA

1d•Onsite

About The Position

This is a part-time, onsite student worker position providing customer service and administrative support for the LaHaye Ice Center and Club Sports. Responsibilities include front desk operations, package handling, phone communication, payment processing, and administrative assistance. Occasional support for concessions, event staffing, and summer camps may be required. Driving may be necessary for job duties, requiring a valid driver's license, acceptable DMV record, LU Driving Approval, and liability insurance.

Requirements

Proof of a valid driver's license
Acceptable DMV record
LU Driving Approval
Liability insurance (if driving for the position)

Responsibilities

Perform opening and closing duties for the LaHaye Ice Center.
Greet and assist guests visiting the facility for rink viewing, events, or meetings.
Communicate with full-time staff regarding scheduled visitors and meetings.
Work effectively as a team member, embracing and fostering Liberty University’s mission.
Record all outside guests, students, faculty, and alumni entering the facility.
Track daily guest usage for reporting purposes.
Receive and distribute incoming packages for LaHaye Ice Center staff and Club Sports coaches.
Deliver packages to appropriate offices or notify coaches located outside the rink.
Answer incoming calls for both LaHaye Ice Center and Club Sports.
Provide accurate information regarding coach contact details, hockey camp inquiries, public skating and session schedules, ice rental opportunities, and hockey game details and ticket information.
Handle payments for facility events and usage.
Complete transactions for Club Sports team dues, team apparel purchases, concessions, and public event admissions (public skate, open hockey, freestyle sessions).
Assist staff and coaches with administrative tasks, including updating university-wide scheduling systems, maintaining inter-rink scheduling documents, and creating documents for Club Sports or customer service needs.
Provide occasional support for concessions and event staffing.
Support summer camp operations as needed.
Travel may be required for job duties, necessitating a valid driver's license, acceptable DMV record, LU Driving Approval, and liability insurance.