Club Services Associate
About The Position
As part of the Club Services Team, you will prepare and stage carts for daily play, ensuring they are fully stocked and maintained before and after each use. You will greet members and guests with loading golf clubs on their cart, and provide valet services where applicable. You will clean golf clubs of members and guests after each round. You will also assist with the maintenance of the driving range by picking up range balls and cleaning them. Handle member and guest luggage, including arrival and departure assistance. Assists other areas of the club as needed. Maintains club personal appearance standards. Wears assigned uniforms. Adheres to all Dormie Network’s policies and procedures. Works with all other employees to become an efficient working team. If applicable to club location, may be required to operate a club-owned vehicle for transportation of members and/or guests. If applicable to club location, may be required to provide valet services to park member/guest vehicles in designated parking areas.
Requirements
- Able to operate golf carts in a safe manner.
- Can communicate clearly both orally and in writing.
- Has excellent interpersonal and customer service skills.
- Has excellent organizational skills and attention to detail.
- Has excellent time management skills with a proven ability to meet deadlines.
- Hold the ability to function well in a high-paced and at times stressful environment.
- Can work independently in the absence of supervision.
- Can maintain confidentiality of sensitive information.
- Is well mannered, displays a smile at all times, greets guests, members, and fellow employees when encountered, shows appreciation to the guests and the members, and demonstrates a willingness to help guests and members at all times.
- Must be able to drive motor vehicle, if licensed.
Nice To Haves
- Has a knowledge of golf.
- Has previous experience in customer service position.
Responsibilities
- Prepare and stages carts for daily play, ensuring they are fully stocked and maintained before and after each use.
- Greet members and guests with loading golf clubs on their cart, and provide valet services where applicable.
- Clean golf clubs of members and guest after each round.
- Assist with the maintenance of the driving range by picking up range balls and cleaning them.
- Handle member and guest luggage, including arrival and departure assistance.
- Assists other areas of the club as needed.
- Maintains club personal appearance standards.
- Wears assigned uniforms.
- Adheres to all Dormie Network’s policies and procedures.
- Works with all other employees to become an efficient working team.
- If applicable to club location, may be required to operate club-owned vehicle for transportation of members and/or guests.
- If applicable to club location, may be required to provide valet services to park member/guest vehicles in designated parking areas.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
