MASTER PROFILE: Gym Manager

Anytime Fitness•Denver, PA

8d•Onsite

About The Position

The club manager is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling memberships, training services, managing the member and guest experience, and leading staff to work as a cohesive unit. This role requires a considerable amount of self-motivation, leadership, collaboration, communication, and the ability to positively influence others.

Requirements

18 years or older
Available to work flexible hours
Great communication and soft skills
Friendly, outgoing, and warm
Genuine and honest
Demonstrates a drive for results
Technologically savvy
Self-motivated
Good at managing time and schedules

Nice To Haves

Experience in the fitness industry

Responsibilities

Selling memberships and training services.
Managing the member and guest experience.
Leading staff to work as a cohesive unit.
Converting leads to members through daily follow-ups, relationship building, empathy, and follow-through.
Speaking to the training program and leveraging technology (Anytime Fitness App, body scanner, heart rate monitors, etc.) to support the growth of the training department.
Establishing relationships with businesses and influencers in the community to promote the brand through B2B marketing.
Coordinating and executing engagement campaigns, national marketing campaigns, and community outreach efforts.
Inspiring team members by fostering a trusting and positive environment while hitting Key Performance Indicators (KPIs).
Managing daily club operational tasks such as running reports to analyze KPIs and goal set.
Using club management software and billing provider for member management and engagement.
Conducting lead follow-up.
Posting to local social media accounts.
Ensuring club cleanliness.
Creating an environment that inspires members and guests to share their positive experiences.
Delivering top-notch customer service.