Club Manager - Acrisure Stadium
Aramark•Pittsburgh, PA
•Onsite
About The Position
The Club Manager is responsible for overseeing premium/club-level operations to support all events at the stadium. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Requirements
- Bachelor’s degree preferred or at least 3 years of related experience required
- Previous experience in a supervisor or manager level role in special events, hospitality, or catering required
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships required
- Must have excellent interpersonal communication and client relation skills
- Must be comfortable working in a collaborative team dynamic
- Complete Food Handlers and Alcohol Service Certifications as required
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
- Must have availability to work event-based hours including evening, weekend, and potentially holiday hours
Responsibilities
- Hire, train, schedule, and manage staff to ensure that the concessions operation is fully staffed and that employees are trained in all aspects of the operation
- Ensure that all products and services are delivered in a timely and efficient manner and meet or exceed customer expectations
- Manage and maintain inventory levels, including ordering, receiving, and storage of all products
- Deliver consistent quality in planning and carrying out events
- Oversee day-to-day club-level operations. Additionally assist the catering team on non-game days and as needed to oversee premium special events
- Maintain positive relationships with vendors, suppliers, and other external partners
- Develop and maintain effective client and customer rapport
- Develop and implement strategies for maximizing revenue and profitability of the club concessions operation
- Manage financial performance, including budgeting, forecasting, and reporting
- Develop and implement policies and procedures for the concessions operation, including sanitation, safety, and security measures
- Ensure compliance with all relevant laws, regulations, and policies, including those related to food service and alcohol service
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What This Job Offers
Job Type
Full-time
Career Level
Manager
