Club Manager | Golden 1 Center

ASM Global•Sacramento, CA

13d•Onsite

About The Position

The Concessions Manager is responsible for managing the concessions The G1C Club Manager oversees premium food and beverage operations and delivers exceptional hospitality experiences across the premium clubs at Golden 1 Center. Reporting to the Premium Director and working closely with the Catering Manager, this role leads event-day staff, ensures outstanding guest service, and maintains the highest standards for food safety, quality, and operations. The ideal candidate is a hands-on, service-focused leader with strong food and beverage expertise, excellent organizational and leadership skills, and a passion for creating memorable guest experiences. This position plays a key role in the successful execution of premium and catered events while ensuring a seamless experience for every guest.

Requirements

Strong customer service orientation with a passion for hospitality.
Excellent organizational, planning, and multitasking skills.
Strong attention to detail and ability to work in a fast-paced environment.
Working knowledge of food and beverage operations, including alcohol service requirements.
Ability to train, coach, motivate, and supervise team members effectively.
Strong leadership and delegation skills.
Ability to communicate clearly and professionally with guests, colleagues, and leadership.
Proficiency in point-of-sale systems, cash handling, and operational procedures.
Commitment to maintaining sanitation, hygiene, and professional appearance standards.
Strong work ethic with a focus on guest satisfaction and operational excellence.
Minimum of two (2) years of supervisory experience in food and beverage, hospitality, catering, premium services, or a related field preferred.
ServeSafe Certificate required.
Responsible Beverage Service (RBS) Certification preferred or required within designated timeframe.
Ability to work nights, weekends, holidays, and extended hours based on event schedules.

Nice To Haves

Experience in sports and entertainment venues, hotels, convention centers, or large-scale catering operations preferred.

Responsibilities

Supervise premium club spaces and other assigned food and beverage locations during events.
Lead and direct premium services team members to ensure efficient operations and outstanding guest service.
Coordinate event setup, execution, and breakdown for premium and catered functions.
Monitor food quality, presentation, portion control, and service standards.
Ensure compliance with all food safety, sanitation, alcohol service, and company policies.
Assist with staffing assignments, training, coaching, and development of team members.
Support inventory management, product distribution, and event preparation activities.
Resolve guest concerns promptly and professionally while maintaining a positive guest experience.
Operate and oversee point-of-sale systems while ensuring proper cash-handling procedures are followed.
Maintain cleanliness, organization, and safety standards throughout all work areas.
Collaborate with culinary, warehouse, operations, and event management teams to ensure successful event execution.
Complete operational reports, documentation, and other administrative responsibilities as assigned.
Perform other duties as assigned by Premium Director and General Manager.