Club Level Attendant
About The Position
The Club Level Attendant is responsible for completing closing duties, which include storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist. The role also involves setting up, stocking, and maintaining work areas, inspecting the cleanliness and presentation of all china, glass, and silver prior to use, and maintaining cleanliness of work areas throughout the day by practicing clean-as-you-go procedures. The attendant must follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications. Additionally, they must ensure their uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. The role requires welcoming and acknowledging all guests according to company standards, speaking with others using clear and professional language, and answering telephones using appropriate etiquette. Developing and maintaining positive working relationships with others, supporting the team to reach common goals, and listening and responding appropriately to the concerns of other employees are also key aspects of the position. The attendant must ensure adherence to quality expectations and standards, read and visually verify information in various formats, and be able to stand, sit, or walk for extended periods or an entire work shift. Physical requirements include moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance, grasping, turning, and manipulating objects of varying size and weight with fine motor skills and hand-eye coordination, and moving over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, is also necessary. The role may involve performing other reasonable job duties as requested by Supervisors. The Ritz-Carlton, as part of Marriott International, emphasizes delivering exceptional experiences and upholding "Gold Standards" through creativity, thoughtfulness, and compassion, fostering an environment where associates' unique backgrounds are valued and celebrated.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- None (License or Certification)
Responsibilities
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
- Set up, stock, and maintain work areas.
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
