Club House Attendant - Part-Time

Folio Association Management

21d•Onsite

About The Position

The HOA Club House Attendant ensures the smooth operation of the clubhouse facilities, providing excellent service to residents and guests. The HOA Club House Attendant requires a proactive approach to facility management, a strong attention to detail, and the ability to create a welcoming environment for all clubhouse users.

Requirements

High school diploma or GED Equivalent.
Previous customer service experience a plus.
Computer skills necessary.
Ability to work on weekends.
Ability to lift up to 15lbs.
Ability to work independently with minimal supervision.
Ability to coordinate/manage multiple projects at the same time.
Ability to interact and communicate effectively with residents, colleagues, and vendors of all professional levels.
Demonstrate good decision-making skills, organization, attention to detail, problem solving, and creative and independent thinking.
Demonstrate a commitment to the organization's philosophy of high quality, professionalism, and organizational culture.
Knowledge and awareness of all rules and regulations of the clubhouse, pool, game room, park, gym, and all other recreational amenities including but not limited to operational hours, age restrictions, and food and drink restrictions.
Knowledge of routine general maintenance.
Knowledge and application of computer skills and Microsoft office.

Responsibilities

Assist the Community Manager in daily operations and maintenance of all HOA amenity facilities, including but not limited to the clubhouse, pool, park, game room, gym, and other recreational amenities.
Enforce all policies, rules, and regulations set forth by the HOA Board of Directors to ensure a safe, enjoyable, and compliant environment for all residents and guests.
Maintain a professional and courteous demeanor while interacting with residents, guests, and vendors.
Manage resident relations by addressing inquiries, concerns, and requests promptly and effectively.
Assist in planning, organizing, and executing events, activities, and programs designed to enhance community engagement and resident satisfaction.
Coordinate with outside entities such as event organizers, vendors, and service providers to facilitate smooth operations of amenity facilities and events.
Perform regular inspections of amenity facilities to ensure cleanliness, safety, and proper functioning of equipment and amenities.
Monitor usage of amenities and enforce reservation systems or usage guidelines as applicable.
Assist in the setup and breakdown of equipment, furniture, and decorations for events and activities.
Keep accurate records of attendance, incidents, and maintenance activities related to amenity facilities.