CLUB Customer Service Outfitter - Part Time

Bass Pro Shops • Greenville, SC

16h

About The Position

The CLUB Customer Service Outfitter provides world-class customer service and creates a pleasant, productive shopping experience. The role presents customers with the benefits of becoming a Bass Pro Shops & Cabela’s CLUB Member and serves as a product expert while handling account servicing and other CLUB processes, including acquiring and activating members, CLUB sales, customer experience, peer coaching, and regulatory compliance.

The position supports customers across store areas as business needs require, keeps the CLUB Booth clean and organized, maintains accurate CLUB inventory, and provides daily feedback and reports. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations to work procedures, policies, and practices.

Requirements

• High school diploma or equivalent experience.
• 0 to 2 years of experience.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while working unsupervised.

Responsibilities

• Support a commitment to world-class customer service and ensure a pleasant, productive shopping experience.
• Greet customers and offer the opportunity to become a CLUB Member, or provide current members with a unique and exclusive experience.
• Execute CLUB operational and compliance programs.
• Demonstrate products to customers and remain knowledgeable about advertised sales.
• Help meet individual and store metric goals and objectives.
• Maintain accurate CLUB inventory and keep the CLUB Booth clean and organized.
• Provide CLUB Member services, including processing payments, answering account questions, and processing applications.
• Provide daily feedback and reports accurately and on time.
• Provide peer coaching, recognition, and support as a CLUB advocate and representative.
• Provide service in all store areas based on business needs.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED