Club Coordinator

Adero Hospitality Management LLC•Scottsdale, AZ

About The Position

The Membership Concierge / Administrative Assistant supports the country club and its members at ADERO Scottsdale Resort, serving as a warm point of contact and providing reliable administrative support. The role assists members with bookings, inquiries, and events, and supports membership records, billing coordination, and communications. Working closely with club leadership, the position contributes to member satisfaction and helps keep member service and club administration running smoothly.

Requirements

  • Ability to communicate effectively with guests and team members; language requirements are confirmed by the property at the time of posting.
  • Strong customer service, organizational, and computer skills.
  • Physical ability to perform the essential functions of the role, with or without reasonable accommodation.

Nice To Haves

  • Previous concierge, membership, or administrative experience.
  • Experience with membership or reservation systems.
  • Bilingual ability appropriate to the property's guests.

Responsibilities

  • Serve as a warm, professional point of contact for members and guests.
  • Assist with tee times, court bookings, dining, and event reservations.
  • Support membership records, billing coordination, and communication.
  • Respond promptly to member inquiries and requests.
  • Coordinate member events and communications.
  • Maintain accurate records and documentation.
  • Support the golf and club team with administrative tasks.
  • Handle member concerns and coordinate their resolution.
  • Maintain confidentiality of member information.
  • Keep the reception area welcoming and organized.
  • Perform other duties as requested by management.
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