Club Coordinator Full Time

BJ's Wholesale Club • Port St. Lucie, FL

2d • Onsite

About The Position

BJ’s Wholesale Club is seeking a Club Coordinator to support administrative functions within the club. This role involves participating in the hiring process, coordinating team member orientation and benefit enrollment, maintaining HR records, and managing club scheduling and payroll. The Club Coordinator is expected to uphold club policies, ensure a positive and safe environment, and deliver excellent service to members.

Requirements

• Detailed oriented
• Strong interpersonal and organization skills
• Prior Human Resources, administrative, or clerical experience is preferred
• Basic computer knowledge (MS Word, MS Excel, Email) required

Nice To Haves

• Familiarity with AI tools, including ChatGPT

Responsibilities

• Support administrative functions in the club.
• Participate in the hiring process as assigned.
• Facilitate and coordinate team member orientation and benefit enrollment.
• Assist in updating and maintaining HR records, filing, and team member communication.
• Manage comprehensive scheduling processes and club payroll.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity, leading with the member in mind.
• Ensure a safe and positive environment for members and team members.
• Embrace inclusion and diversity through collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility.
• Innovate and adapt.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for members.
• Deliver GOLD club standards daily.
• Understand how to access and read production and/or financial performance reporting for your department.
• Participate in weekly meetings with CoE and set up 2nd interviews for Club Manager/Assistant Club Manager.
• Conduct new Team Member orientation.
• Facilitate and track training for all new hires.
• Act as the "on-site administrator" of intranet-based training and communications system.
• Control comprehensive scheduling processes for all hourly Team Members.
• Ensure club payroll is completed accurately and timely weekly and that all payroll records are maintained properly.
• Ensure club performance management process, disciplinary process, and corresponding logs are maintained.
• Administer all personnel paperwork, including completing and processing new hire paperwork, hourly wage increases, hourly promotions, terminations, worker's compensation, and unemployment claims.
• Support club talent acquisition efforts.
• Conduct benefit orientations and facilitate communication of annual benefits open enrollment process.
• Process LOAs in coordination with LOA Specialist and outside vendor; address LOA/WC issues.
• Maintain Team Member personnel and medical files.
• Answer Team Member questions or direct them to the appropriate company resources.
• Address non-complex team member relations issues and/or escalate such issues to the assigned manager.
• Handle Team Member confidential information with care.
• Gather ordering information and input Aruba orders.
• Ensure GOLD standard presentation of breakroom and HR office area daily.
• Provide needed support for team member recognition and engagement events.
• Ensure all legal compliance postings are posted and current.
• Responsible for HR self-audits for the overall club operational audit.
• Attend meetings with Regional HR Business Partner and those as designated from Home Office.
• Maintain all HR communication boards.
• Handle additional administrative tasks as required.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, HSA, and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed