Club Concierge - Cavalier Beach Club

HEI Hotels & ResortsVirginia Beach, VA
$13 - $14Onsite

About The Position

The Club Concierge is responsible for delivering exceptional guest service to all guests of the Cavalier Beach Club level. The Club Concierge ensures efficient day to day operations of the Cavalier Beach Club registration, Member’s lounge and pool deck to include cleanliness and safety the assigned area at all times. Club Concierge may also be cross trained in food and beverage set up and delivery to ensure the Cavalier Beach Club delivers an above average guest experience. The successful Club Concierge will be friendly, professional, well groomed, be flexible in work schedule and assignments and have exemplary attendance.

Requirements

  • Friendly, professional, well groomed
  • Flexible in work schedule and assignments
  • Exemplary attendance

Responsibilities

  • Handle guest registration as required based on Cavalier Beach Club access policies and procedures for the current season.
  • Assist Guests with all pool deck needs to include seating, umbrella placement, towel refresh and food and beverage orders.
  • Arrange guest transportation to and from Cavalier Beach Club as requested.
  • Maintain cleanliness and organization in the Member lounge.
  • Assist with responsibilities in the Cavalier Beach Club grille as needed based on business demands.

Benefits

  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
  • Vision insurance programs through EyeMed
  • Vacation, Sick and Holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, Spousal and Child Life insurance
  • Short and Long-Term Disability plans
  • 401(k) Savings Plan with matching funds
  • Discounts through our 'YouDecide' and Hotel Room Discount programs
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