Club Concessions Manager - Acrisure Stadium
Aramark•Pittsburgh, PA
•Onsite
About The Position
The Club Concessions Manager is a leadership position which leads all aspects of club concessions operation, including managing inventory, staffing, customer service, and financial performance. The ideal candidate will have strong leadership skills, excellent customer service skills, and a proven track record of managing successful concessions operations.
Requirements
- Requires at least 2 years of experience
- Requires a bachelor’s degree or equivalent experience
- Available to work event-based hours
- Must have excellent communications skills
- Complete Food Handlers and Alcohol Service Certifications as required
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Ability to stand for extended periods of time
Nice To Haves
- Prior experience in a management or supervisory role preferred
- Previous experience in events, hospitality, concessions, and catering preferred
Responsibilities
- Develop and implement strategies for maximizing revenue and profitability of the club concessions operation
- Ensure that all products and services are delivered in a timely and efficient manner and meet or exceed customer expectations
- Manage and maintain inventory levels, including ordering, receiving, and storage of all products
- Hire, train, schedule, and manage staff to ensure that the concessions operation is fully staffed and that employees are trained in all aspects of the operation
- Develop and implement policies and procedures for the concessions operation, including sanitation, safety, and security measures
- Manage financial performance, including budgeting, forecasting, and reporting
- Ensure compliance with all relevant laws, regulations, and policies, including those related to food service and alcohol service
- Work closely with other departments to coordinate operations, such as event planning, marketing, and facilities management
- Maintain positive relationships with vendors, suppliers, and other external partners
- Assist the catering team, oversee premium catering events
- Develop and maintain effective client and customer rapport
- Deliver consistent quality in planning and carrying out events
- Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
- Assist in executing catering events on non-game days, as assigned by Director
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What This Job Offers
Job Type
Full-time
Career Level
Manager
