Club Attendant

24 Hour Fitness•San Carlos, CA

About The Position

The Club Attendant drives member satisfaction by providing exceptional customer service and performing a variety of maintenance and cleaning tasks to keep the facility healthy, clean, and orderly. The role regularly interacts with club management, team members, and members; partners with the Facilities Technician; and reports to the General Manager. Travel from club to club may be required.

Requirements

  • Knowledge of cleaning practices and procedures.
  • Ability to understand and follow written instructions.
  • Effective verbal and written communication skills.
  • Ability to work independently without supervision.
  • Attention to detail.
  • Ability to establish and maintain cooperative working relationships.
  • High school diploma or GED.
  • Six months of janitorial experience.
  • Ability to stand, walk, and use hands and arms regularly.
  • Ability to climb, balance, stoop, kneel, crouch, or crawl frequently.
  • Ability to lift up to 25 pounds regularly and up to 100 pounds occasionally.
  • Ability to communicate by telephone with internal and external members.
  • Ability to use cleaning chemicals, ladders, and cleaning utensils.
  • Ability to work with regular exposure to moving mechanical parts and occasional loud noise.

Responsibilities

  • Clean and dust walls, mirrors, countertops, glass, and windows.
  • Sweep, mop, scrub, and vacuum floors throughout the club, including locker rooms, weight and cardio areas, offices, hallways, and stairs.
  • Clean and dust weight and cardio equipment.
  • Restock supplies.
  • Empty garbage and recycling containers.
  • Complete assigned daily and weekly scopes of work.
  • Perform special cleaning projects as assigned.
  • Clean and maintain wet areas when applicable, including cleaning the pool deck, vacuuming the pool, cleaning the steam room and sauna, and conducting regular pool chemical testing.
  • Perform minor cosmetic equipment repairs, such as rust removal, touch-up painting, and relabeling.
  • Partner with the Facilities Technician to clean equipment as outlined in the preventative maintenance guide.
  • Perform minor painting as approved or directed by the General Manager and Facilities Technician.
  • Use janitorial supplies according to product labels and club manuals.
  • Report newly identified facility maintenance issues through Service Channel.
  • Report member complaints to the General Manager.
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