Club Associate

Courthouse Club FitnessKeizer, OR
Onsite

About The Position

We are seeking an outgoing, service-minded individual to join our team as a Club Associate at Courthouse Club Fitness. As the face of the club experience, our Club Associates are the first and most consistent point of contact for our members. From a warm greeting at the Coffeebar to a perfectly crafted espresso, from walking a new member through enrollment to patiently and carefully resolving a billing question, our Club Associates set the tone for everything. This role is for someone who genuinely enjoys people, thrives in a fast-paced environment, and takes pride in making every interaction feel personal and seamless. If you love hospitality, are energized by building community, and want to be part of a team that shows up for its members every single day, we would love to meet you.

Requirements

  • Customer service experience preferred
  • Outgoing, personable, and genuinely enthusiastic about helping others
  • Ability to multitask in a busy, customer-facing environment
  • Comfortable working with POS and membership management systems
  • Reliable, punctual, and a team player
  • Availability to work mornings, evenings, weekends, and holidays
  • CPR/AED certification (or willingness to obtain upon hire)

Nice To Haves

  • Barista or serving experience
  • Experience with fitness membership software and/or food & beverage software
  • Strong communication and conflict resolution skills
  • A genuine passion for fitness, wellness, and community

Responsibilities

  • Membership sales and club tours
  • Supplemental services, program sales, and support
  • Provide information on membership options, fitness options, and club programs/activities
  • Process member account payments, billing, and changes
  • Communicate club policies and procedures
  • Enroll and process payment for guests
  • Greet guests in a friendly, professional manner
  • Craft and serve espresso drinks and protein smoothies
  • Sell market and retail items through the POS system
  • Maintain a clean, organized, and well-stocked CoffeeBar and retail
  • Fulfill daily scheduled cleaning tasks to maintain club cleanliness and Courthouse standards
  • Windows and doors at entry points
  • Ensure high-trafficked customer spaces are orderly and clean throughout the day
  • Launder, fold, and restock all club member towel services
  • Restock all paper products throughout the facility
  • Parking lot spot clean up
  • Pool Chemical Checks throughout the day

Benefits

  • Competitive hourly pay
  • Complimentary Courthouse Club Fitness membership plus discounts on services
  • Healthcare benefits (based on eligibility qualifications)
  • Opportunities for growth within the Courthouse team
  • Supportive, community-driven work environment
  • Access to five club locations across the Salem and Keizer area
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