CloudFlare WAF Support Engineer
EPMA•Houston, TX
•Onsite
About The Position
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a transition to F5. This is a support-focused role—no design, implementation, or migration responsibilities.
Requirements
- Hands-on experience administering and supporting CloudFlare WAF in a production environment
- Strong troubleshooting experience with CloudFlare services and web application traffic
- Good understanding of networking concepts, including DNS, HTTP/HTTPS, SSL/TLS, and reverse proxies
- Exposure to web application security and WAF policy management
- Ability to support an existing environment with minimal onboarding
Nice To Haves
- Experience working with application delivery or web applications
- Familiarity with F5 technologies is a plus but not required
- Previous experience in enterprise production support environment
Responsibilities
- Provide day-to-day administration and support for an existing CloudFlare WAF environment
- Monitor and maintain approximately 70 CloudFlare proxies
- Troubleshoot production issues related to web traffic, DNS, SSL/TLS, and WAF policies
- Support incident resolution and ensure platform stability and availability
- Work closely with network, security, and application teams to resolve operational issues
- Maintain documentation and follow operational support processes
Benefits
- Regular reviews and measurable development plans
- On-the-job learning
- Professional development programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
