Cloud Telephony & Defender 365 Specialist

US Tech Solutions

13d

About The Position

This role involves assisting the technical team in establishing architectural designs, implementation plans, and participating in the deployment and transition activities from on-premises telephony tools to cloud-based telephony solutions. The specialist will also provide technology advisory services to establish roadmaps for both cloud-based telephony solutions and Defender for Office 365 platforms based on industry best practices. Additionally, the role supports operational priorities regarding telephony solutions, including resilience, end-user telephony use cases, call centers, compliance recording services, and emergency use cases (e.g., 911). Other related activities and deliverables are also required.

Requirements

• A minimum of five (5) years of demonstrated expertise in unified communications solutions, including Cisco on-premise solutions (CUCM, UCCX, CER, etc.), and cloud-based telephony solutions (Direct Routing as a Service, Operator Connect, etc.), and Microsoft Teams.
• A minimum of three (3) years of demonstrated knowledge on Microsoft’s Defender for Office 365, as well as other email security and hardening technologies (email gateways, internal relays, DMARC, DKIM, SPF).
• A minimum of five (5) years of demonstrated expertise in the M365 SaaS suite of solutions, including SharePoint Online, Exchange Online, OneDrive & MS Teams.

Responsibilities

• Assist the technical team in establishing architectural designs, implementation plans, and participate in the deployment and transition activities from on-premises telephony tools to cloud-based telephony solutions.
• Provide technology advisory services to establish roadmaps for both cloud-based telephony solutions and Defender for Office 365 platforms based on industry best practices.
• Support operational priorities regarding telephony solutions, including resilience, end user telephony use cases, call centers and compliance recording services & emergency use cases (e.g. 911).
• Other related activities and deliverables as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed