Expert Cloud Systems Administrator

iPipeline•Fort Lauderdale, FL

13d•Onsite

About The Position

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients. At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion. We’re proud that we’ve been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional -- and we’ve created a place where our employees love to come to work, every single day. Come join our team! Founded in 1995, iPipeline operates as a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry. iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees. This is an office-based position.

Requirements

Typically requires 5+ years of relevant experience.
Strong knowledge of Microsoft 365 ecosystem and administration best practices.
Advanced hands-on experience with Azure administration.
Proficiency in PowerShell scripting for Microsoft 365 and Azure administration; familiarity with Azure CLI or Microsoft Graph API is a plus.
Solid understanding of cloud security principles, including zero-trust architecture, identity protection, and data loss prevention.
Familiarity with Power Platform administration and Power BI governance.
Excellent documentation, troubleshooting, and communication skills.
Proven ability to research and implement solutions independently.

Nice To Haves

Experience with multi-tenant environments is a plus.
Familiarity with Azure CLI or Microsoft Graph API is a plus.

Responsibilities

Administer and document the O365 and Azure environments to ensure business continuity and ease of future knowledge transfer.
Manage core Microsoft services including O365, Intune Endpoint Management, Exchange, Teams, SharePoint, etc.
Manage Exchange Online including mailbox provisioning, mail flow rules, transport connectors, and email authentication standards (DKIM, DMARC, SPF).
Support application management and Azure registrations, researching and implementing solutions as needed.
Manage multiple tenants (experience with multi-tenant environments is a plus).
Administer the Power Platform (Power BI, Power Automate, Power Apps) from an administrative (not development) perspective.
Oversee Identity and Access Management (IDAM), including MFA, policies, and conditional access.
Configure and manage Microsoft Defender for Office 365 policies, monitor security alerts, and investigate potential identity-based threats across the tenant.
Implement and manage data loss prevention (DLP) policies, retention labels, and compliance features within Microsoft Purview to meet organizational and regulatory requirements.
Develop, test, and maintain backup and disaster recovery procedures for all cloud-based applications and data to ensure business continuity.
Manage Microsoft 365 licensing assignments across the organization, conduct periodic audits to reclaim unused licenses, and optimize SKU allocation to control costs.
Develop and maintain PowerShell scripts and automation workflows to streamline repetitive administrative tasks and reduce manual effort.
Proactively monitor Microsoft 365 and Azure service health dashboards, investigate tenant-level incidents, and analyze service health trends to address issues before they impact users.
Coordinate support issues and escalate as needed through Microsoft support contracts.
Consult with internal teams to understand needs and provide technical recommendations.