Cloud Support Engineer

TEKsystems•Seattle, WA

5d•$60 - $70•Hybrid

About The Position

Seeking a Cloud Operations Engineer to support and maintain AWS infrastructure and cloud platforms supporting 100+ production applications. This role combines cloud operations, platform administration, incident management, automation, security, and Infrastructure-as-Code in a fast-paced environment.

Requirements

6+ years of IT experience, including 3+ years supporting AWS environments.
AWS Solutions Architect Associate certification or equivalent experience.
Strong experience with AWS, Terraform, Python, GitHub, and Linux/Unix.
Knowledge of IAM, cloud security, and incident management.
Experience with Agile tools (Jira) and monitoring platforms such as Datadog.
Excellent communication, documentation, and problem-solving skills.

Nice To Haves

Experience with Snowflake, MongoDB Atlas, and Confluent Cloud.
Experience with AWS Backup or similar backup/recovery solutions.
Experience supporting audits, compliance, and regulated environments.

Responsibilities

Provide Tier 1/Tier 2 support for AWS cloud infrastructure and production applications.
Administer cloud platforms including Snowflake, MongoDB Atlas, and Confluent Cloud.
Monitor and respond to incidents, service requests, and operational escalations.
Manage Identity and Access Management (IAM) across AWS and SaaS platforms.
Implement and maintain monitoring and observability solutions (Datadog preferred).
Perform cloud backup and recovery operations.
Support cloud security controls, audits, compliance activities, and remediation efforts.
Create and maintain Terraform-based Infrastructure-as-Code (IaC).
Support AWS migration initiatives and post-migration stabilization.
Develop operational documentation and mentor junior team members.