Cloud Solutions Manager

Calix
•$173,000 - $332,000•Remote

About The Position

Calix is seeking a Cloud Solutions Manager (CSM) to help service providers accelerate their transformation through adoption of Calix Cloud solutions, including Service Cloud, Engagement Cloud, Operations Cloud, Foundation Cloud, and advanced analytics. The role combines technical solution engineering with strategic sales acumen and works with account teams, Sales Engineers, Customer Success, and executive stakeholders to uncover customer needs, design cloud architectures, deliver demonstrations, and guide customers through complex decision cycles. This is a remote position that could be based in the Central states, with Illinois and Missouri preferred. An in-person meeting is part of the recruitment and hiring process. The on-target earnings vary by geographic location: $221,000–$332,000 annually in the San Francisco Bay Area; $192,000–$288,000 annually in select US metros and states; and $173,000–$260,000 annually in other US locations. Individual pay depends on residence and factors including job-related knowledge, skills, and experience.

Requirements

  • At least 5 years of experience in a related role, such as Sales Engineer, Solutions Architect, Technical Account Manager, Cloud Consultant, or similar.
  • Demonstrated success in hybrid technical and commercial roles.
  • Strong understanding of cloud analytics, SaaS platforms, data pipelines, and API integration.
  • Ability to translate complex technical concepts into clear, compelling business value.
  • Excellent communication, presentation, and executive engagement skills.

Nice To Haves

  • Experience working with broadband, telecommunications, OSS/BSS, or network operations.

Responsibilities

  • Lead cloud-focused account strategies that expand adoption of Calix Cloud products across the region.
  • Partner with Sales, Sales Engineers, and Customer Success to progress opportunities from discovery to close.
  • Present technical and business value to stakeholder groups at multiple levels, including executives.
  • Build ROI-driven narratives showing operational efficiency, automation, and measurable outcomes.
  • Understand customer OSS/BSS environments, integration needs, data workflows, provisioning systems, and operational models.
  • Architect solutions aligning Calix Cloud capabilities with customer pain points and business goals.
  • Deliver tailored demonstrations of Service Cloud, Engagement Cloud, Operations Cloud, and associated analytics tools.
  • Support RFP responses, technical reviews, and solution validation.
  • Serve as a subject matter expert on cloud analytics, operational workflows, service management, and API-driven integrations.
  • Train customer teams on best practices, new capabilities, and cloud-driven operational models.
  • Collaborate with Customer Success to help deployments achieve rapid value realization.
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