Cloud Solutions Architect

Rapid Cycle Solutions, LLC • Springfield, VA

6h • Onsite

About The Position

Rapid Cycle Solutions LLC (RCS), an IT and management consulting business serving U.S. Federal Government and commercial clients, is seeking a Cloud Solutions Architect to support an air-gapped standalone network providing enterprise application functions to approximately 3,000 users. The role applies enterprise architecture and engineering expertise to support the Chief Architect in modernizing the program’s IT stack, including secure phone systems, networks, internet-facing systems, and platform architecture. The architect will independently develop decision-quality architecture products and support an enterprise ServiceNow platform. The position is onsite in Springfield, Virginia, and requires an active TS/SCI clearance with Full Scope Polygraph and U.S. citizenship.

The architect will assess current systems and technologies, identify modernization and optimization opportunities, and develop recommendations and architecture roadmaps. The role also develops and maintains architecture products, supports governance and decision-making, coordinates with engineering teams and stakeholders, and communicates recommendations and costs to leadership. ServiceNow responsibilities include workflow and catalog development, process design, testing, training, and support for authorization and assessment processes.

Requirements

• Active TS/SCI clearance with Full Scope Polygraph.
• U.S. citizenship required.
• Enterprise architecture support experience.
• Enterprise architecture leadership in a complex, federated, regulated, or mission-oriented IT enterprise.
• Experience establishing or maturing an enterprise architecture practice, preferably from a low-maturity or start-up condition.
• Business architecture skills, including capability modeling, value streams, operating models, stakeholder outcomes, and investment framing.
• Experience with technology strategy, portfolio management, lifecycle planning, technical-debt analysis, roadmapping, and modernization.
• Experience developing according to architecture principles, standards, patterns, reference architectures, and exception processes.
• Executive-level writing and briefing skills.
• Executive-level facilitation, negotiation, and stakeholder-influence skills.
• Ability to distinguish strategic enterprise architecture from solution architecture, technical architecture, engineering execution, cybersecurity authority, and operational authority.
• Experience building automation-heavy workflows and front-door experiences in IC environments using ServiceNow.
• Experience implementing Flow Designer and Integration Hub patterns for approvals, routing, notifications, and orchestration.
• Experience building and extending ServiceNow catalog items, including IT support and service requests, demand-style business requirements intake, or visit or access requests.
• Experience supporting PPM module configuration and buildout, including forms, flows, and templates.
• Experience creating reusable subflows for approval chains, task-pack generation, SLA timers, and escalations.
• Experience with the CAM module in relation to A&A processes, RMF tasks, or evidence requests.
• Experience leading process mapping and future-state design.
• Experience writing user stories and documenting user acceptance criteria.
• Experience managing UAT testing.
• Experience training ServiceNow users.
• Experience facilitating workshops with ISSO/ISSM, system owners, or PMOs.
• Experience creating SOPs and quick reference guides.

Nice To Haves

• Experience producing decision-useful current-state, target-state, and transition architectures across multiple technology domains.
• Working knowledge of architecture frameworks and modeling methods such as DoDAF, UAF, capability-based planning, and minimal viable architecture.
• Understanding of Intelligence Community and Department of War governance, cybersecurity, acquisition, lifecycle, and operational considerations.
• Experience developing according to architecture principles, standards, reference architectures, and exception processes.
• Experience providing change management support for thousands of users.
• Experience increasing adoption of ServiceNow tools.
• Experience implementing form validation and conditional logic to enforce vetting.
• Experience building integrations with identity or group lookups, access-controlled evidence storage links, or eMASS and other RMF systems, including one-way status synchronization.
• Experience optimizing Virtual Agent or chat-to-ticket functions.
• Experience building role-based ServiceNow training for end users, fulfillment teams, RMF practitioners, and project managers.
• Experience running UAT cycles and managing defect triage.
• Experience with the CAM module and A&A processes.

Responsibilities

• Review secure and unsecure phone systems, network and platform hardware and software, network environments, applications, enterprise systems, and services to identify modernization and optimization opportunities and their relationships to business processes.
• Assess lifecycle status, obsolescence, duplication, interoperability, standards alignment, investment dependencies, and modernization opportunities.
• Identify cross-domain dependencies, gaps, redundancies, constraints, risks, and considerations across infrastructure, applications, data, security, identity, cloud, and network.
• Evaluate relevant technologies and trends, identify mission-aligned use cases, and frame expected value, risk, dependencies, and adoption considerations.
• Recommend technologies and help develop and iterate the enterprise technology roadmap, including forecasting equipment and technology end of life.
• Provide actionable adoption, sustainment, migration, consolidation, and retirement recommendations for hardware and software.
• Prepare decision packages for internal review boards or IT leadership, documenting outcomes, alternatives, assumptions, dependencies, tradeoffs, costs, risks, technical-debt implications, standards impact, and recommendations.
• Coordinate technical proposals and recommendations with engineering teams responsible for developing and deploying architecture solutions.
• Deliver executive briefings and communicate overall cost associated with proposed architecture, value proposition, available services, decisions influenced, risks reduced, and modernization progress.
• Develop and maintain enterprise reference architectures, conformance criteria, exception guidance, and current-state, target-state, and transition-state architecture products such as engineering designs.
• Assess OCA maturity, stakeholder demand, current architecture activities, and capability gaps.
• Maintain a prioritized list of proposed architecture initiatives and associated costs, intake process, work plan, methods, templates, repository structure, and performance measures.
• Coordinate architecture products with IT departments and program stakeholders to ensure they are authoritative, reusable, implementable, and operationally supportable.
• Build automation-heavy ServiceNow workflows and front-door experiences in IC environments.
• Implement ServiceNow Flow Designer and Integration Hub patterns for approvals, routing, notifications, and orchestration.
• Build and extend ServiceNow catalog items for IT support and service requests, business-requirements intake, and visit or access requests.
• Support PPM module configuration and buildout, including forms, flows, and templates.
• Create reusable ServiceNow subflows for approval chains, task-pack generation, SLA timers, and escalations.
• Support the CAM module in relation to A&A processes, RMF tasks, and evidence requests.
• Lead process mapping and future-state design for various processes.
• Write user stories and document user acceptance criteria; manage UAT testing.
• Train ServiceNow users, facilitate workshops with ISSO/ISSM, system owners, or PMOs, and create SOPs and quick reference guides.

Benefits

• Competitive compensation packages.
• Benefits.
• Learning and development opportunities.
• Referral bonus after a successful hire; paid 90 days after the new hire's start date, with amounts varying by candidate skill level and position and provided as a gift certificate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed