Cloud Solution Architect - Security

Microsoft • Edmonton, AB

16h • CA$96,000 - CA$177,600

About The Position

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. We are looking for a Cloud Solution Architect (CSA), specializing in Data Security who is passionate about driving our customers’ security & AI transformation on the Microsoft Platform. This person will be a trusted advisor for customers attempting to secure their entire data estates against internal and external data risk. Microsoft Purview’s integrated Data Security services support customers holistically securing data by Protecting Sensitive Data using data classification, sensitivity labelling and encryption policies. You will be managing Insider Risks using machine learning detection controls and indicators, adaptive protection to dynamically enforce controls and advanced privacy controls. You will be responsible for preventing Data Loss using built in exfiltration policies for Microsoft 365 apps, services and endpoints. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements.
• Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Must obtain and maintain a Reliability Status security screening with the Government of Canada.

Nice To Haves

• Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in: Sentinel, all Defender Workloads and Data Security strategies and solutions.
• Zero Trust strategies including, Zero trust Foundations, Defend Against Threats, Protect and Govern Sensitive Data.
• Deep knowledge of solution architecture, design, implementation, and/or support of Cloud and Data Security in order to identify business needs and determine solutions to business problems, process improvement, organizational change, or strategic planning and policy development.
• Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts.
• Experience in managing various stakeholder relationships to get consensus on solution/projects.
• Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Messaging/collaboration/Network/Security administrators, and solution architecture teams).
• Understanding of how Microsoft Security, compliance, and identity solutions can span across solution areas to provide a holistic and end-to-end solution.
• Ability to understand customer’s Security related business requirements and customer problems and solve them through Microsoft cloud technologies.
• Competitive Landscape knowledge of Security platforms.
• Technical aptitude and experience to learn new cloud technologies and understand relevant cloud market trends.

Responsibilities

• Drive positive Customer Satisfaction and become a trusted advisor.
• Provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices.
• Connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
• Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, with a focus on Threat Protection and Cloud Security.
• Support customers through the adoption lifecycle, through planning, adoption, deployment and optimization.
• Increase drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.
• Deliver technical presentations & demos and propose high-level solutions.
• Work with key Microsoft and Partner resources to drive deployment & customer adoption.
• Identify cross sell/upsell/Unified opportunities through customer engagement.
• Align individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes.
• Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
• Run Architectural Design Sessions to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment.
• Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.

Benefits

• The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level