Cloud Software Engineer

Community Health Network of Connecticut, Inc.•Wallingford, CT

1d•Hybrid

About The Position

Community Health Network of Connecticut, Inc. (CHNCT) is currently seeking a Cloud Software Engineer. This is a full-time, hybrid position with a schedule that includes two on-site days per week at our Wallingford, CT office. The Cloud Software Engineer will build and provide L2/L3 production support for Azure Functions, Logic Apps, and Azure Data Factory (ADF) pipelines, including data movement and transformation activities. They will troubleshoot failures in event-driven and integration workflows, including messaging, triggers, and connectors. This role also supports (Azure-based) microservices and API integrations across internal and external systems, investigates and resolves Azure service integration and connectivity issues, and builds and supports message- and event-based systems (Azure Service Bus, Event Grid, RabbitMQ). The engineer will diagnose message delivery failures, retry behavior, poison messages, and throughput issues, collaborate with engineering teams on resiliency patterns and integration improvements, and act as a technical escalation point during production incidents. Responsibilities include responding to and resolving production incidents within defined SLA timeframes, performing root cause analysis and implementing permanent fixes, performing code changes for complex technical issues, conducting post-incident reviews, and contributing to continuous improvement initiatives. The role involves working closely with development, QA, and DevOps to improve application stability and providing feedback to development teams on production readiness and operational concerns.

Requirements

2-3 years of hands-on experience with Microsoft Azure, supporting production workloads
Experience supporting Azure Functions, Logic Apps, and/or Azure Data Factory
Experience with event-driven or integration-based architectures
Production support experience for cloud-hosted microservices or distributed systems
Strong troubleshooting skills across Azure services and application code
Experience with C# and .NET in cloud-hosted environments
Working knowledge of SQL Server for troubleshooting and performance analysis
Experience with monitoring and logging tools (Application Insights, Log Analytics, or similar)
Familiarity with CI/CD pipelines and deployment automation
Proficiency with Git/GitHub and PowerShell
Strong analytical and problem-solving abilities with attention to detail.
Excellent communication skills for interacting with technical and non-technical stakeholders.
Strong analytical and problem-solving skills.
Ability to communicate clearly during high-pressure production incidents.
Comfortable working independently and owning issues through resolution.
Collaborative mindset with a focus on reliability and user impact.

Nice To Haves

Azure certifications (Azure Developer Associate, Azure Solutions Architect or Azure Administrator).
Experience with Azure Service Bus, Event Grid, or API Management.
Exposure to AKS or containerized workloads.
Experience with version control systems (Git, GitHub)

Responsibilities

Build and provide L2/L3 production support for Azure Functions, Logic Apps, and Azure Data Factory (ADF) pipelines, including data movement and transformation activities.
Troubleshoot failures in event-driven and integration workflows, including messaging, triggers, and connectors.
Support (Azure-based) microservices and API integrations across internal and external systems.
Investigate and resolve Azure service integration and connectivity issues.
Build and support message- and event-based systems (Azure Service Bus, Event Grid, RabbitMQ).
Diagnose message delivery failures, retry behavior, poison messages, and throughput issues.
Collaborate with engineering teams on resiliency patterns and integration improvements.
Act as a technical escalation point during production incidents.
Respond to and resolve production incidents within defined SLA timeframes.
Perform root cause analysis and implement permanent fixes.
Perform code changes for complex technical issues.
Conduct post-incident reviews and contribute to continuous improvement initiatives.
Work closely with development, QA, and DevOps to improve application stability.
Provide feedback to development teams on production readiness and operational concerns.
Monitor Azure-hosted applications and services.
Triage and resolve production incidents and problems.
Deep-dive troubleshooting of cloud-native workloads.
Participate in the design, implementation, testing, and deployment discussions.
Communicate clearly with technical teams and business stakeholders during incidents.
Serve as primary contact for Incident Management, and Collaboration & Documentation.