Cloud Services Engineer

Port Houston•Bayport, MN

20h•Onsite

About The Position

A Cloud Services Engineer is a technical expert responsible for designing, building, and managing cloud-based solutions for Port Houston. They work closely with development teams, architects, and other IT professionals to ensure seamless integration and optimal performance of cloud services. Maintains, monitors, configures, and repairs computer systems and infrastructure to ensure that the uptime, performance, resources, and security meets the needs of the users. Troubleshoots and tests system components to ensure that computers, software, and network equipment function seamlessly together.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Business Information Systems, or related major from a public or accredited private academic institution required; additional years’ experience can be substituted in lieu of a undergraduate degree
Proven experience in designing, building, and managing cloud-based solutions.
Microsoft Certified Systems Engineer (MCSE) or equivalent required
7+ years of related information technology experience required
Advanced Knowledge of server administration
Knowledge of network infrastructure
Knowledge of server security configuration
Knowledge of server replication technologies
Knowledge of communication protocols
Knowledge of DNS services and domain routing
Knowledge of SSL encryption and installation
Knowledge of content management systems
Managing large projects or processes with limited oversight from manager.
Coaching, reviewing and delegating work to lower-level professionals.
Advanced knowledge of Active Director
Knowledge of Apache Tomcat, Apache Webserver, Microsoft IIS, SolarWind
Advanced knowledge of Active Directory
Knowledge of Microsoft Office Suite including Visio
Knowledge of Internet Information Server (IIS) and the basic operation of websites, Application Pools, IIS Administration, the IIS Metabase, Ports and SSL Certifications
Customer service skills
Attention to details and effective organizational skills
Strong decision-making, problem-solving and analytical skills
Effective communication and interpersonal skills with all levels of employees, management, and customers
Tactical critical thinking skills
Ability to perform root cause analysis
Ability to configure and install operating systems
Ability to mentor, transfer knowledge and support escalation
Ability to troubleshoot
Technical Professional Knowledge
Effective Communication
Analytical Problem -Solving
Managing Workflow (includes Time Mgt)
Ability to Conceptualize
Builds Customer Loyalty

Nice To Haves

Cloud-specific certifications (e.g., AWS Certified Solutions Architect - Professional, Microsoft Azure Solutions Architect Expert) are highly valued.

Responsibilities

Accountable for configuring Window server operating systems
Responsible for the development of cloud infrastructure to host cloud applications, platforms and other user offerings/data
Determines infrastructure specifications and designs/develops large virtual infrastructure solutions in support of end users’ needs
Implements and tests infrastructure solutions using specialized infrastructure tools, techniques, and technologies to support multiple cloud platforms
Ensures infrastructure scalability and security.
Expertise in virtualization technologies, servers, networks etc.
Serve as a technical resource on Windows server systems hardware and software and its effective application at Port Houston facilities
Install and configure new Windows server hardware, software, peripherals, and services in accordance with current IT standards; manage, upgrade, and configure Active Directory infrastructure
Create and maintains network shared folder, shared printer, and group policy objectives
Monitor and review system logs, detect and troubleshoot problems
Install, manage, and maintain anti-virus software
Ensure all Windows systems are kept current regarding patch levels, software revisions, and feature sets
Assist with troubleshooting and problem resolution in Windows server and associated systems
Maintain, install, configure, and administer Web server software
Manage exchange storage and mailbox databases
Manage, monitor, maintain and troubleshoot all storage equipment and related services
Assist in storage backups, data retention and related user community services
Manage, monitor, maintain and troubleshoot all storage equipment and related services
Assist in storage backups, data retention and related user community service
Design and implement scalable, highly available, and secure cloud architectures.
Select appropriate cloud services and technologies based on business requirements.
Ensure alignment with industry best practices and organizational standards.
Develop and deploy cloud-native applications and services.
Automate build, test, and deployment processes using CI/CD pipelines.
Monitor and optimize application performance in the cloud.
Provision and manage cloud resources (e.g., virtual machines, storage, databases).
Configure and maintain cloud networks and security groups.
Implement monitoring and logging solutions for cloud infrastructure.
Implement and manage cloud security controls to protect data and applications.
Ensure compliance with industry regulations and organizational policies.
Conduct regular security audits and vulnerability assessments.
Troubleshoot complex cloud-related issues and provide timely resolutions.
Collaborate with other IT teams to resolve cross-functional issues.
Provide technical support and guidance to development teams.
Act in accordance with Port Houston core values (respect, excellence, accountability, diligence, and you)
Perform other duties as required