Cloud Security Engineer

Smile Digital Health
$120,000 - $140,000Remote

About The Position

Smile Digital Health is seeking a Cloud Security Engineer to design, automate, and deploy production-grade services for customers on various cloud platforms including AWS, Azure, OCI, and GCP. This role collaborates closely with Cloud Architects and Development teams to ensure infrastructure meets project deliverables with high standards of quality and operational maturity. The company is focused on improving global health through its innovative health data platform and data management solutions, used in over 20 countries, and was recognized on Deloitte's Technology Fast 50 Ranking for 2024. Smile's platform is FHIR-based and helps healthcare stakeholders collect and exchange data, ultimately leading to better patient care.

Requirements

  • At least 6+ years of experience in Information technology, with infrastructure and platform services automation expertise.
  • 4+ years of experience with engineering and supporting containerization technology.
  • 4+ years of experience on AWS, Azure, OCI or GCP.
  • Experience building end-to-end cloud solutions using low-level architecture documents.
  • Demonstrated experience in translating customer requirements to net new infrastructure to address business needs.
  • Drive to innovate and use various technologies to solve complex business needs.
  • Expertise in troubleshooting support escalation, on-Call process optimization and documenting knowledge.
  • Solid networking fundamentals and proven experience with Security and Compliance (SOC2, HIPAA, ISO27001) best practices and how to implement controls that support high-velocity software delivery teams.
  • Proven experience with Kubernetes/Openshift and Docker.
  • Experience with Infrastructure as Code tools such as Ansible, Terraform or CloudFormation.
  • Deep knowledge of cloud service providers and best practices around implementation and configuration, preferably managing customer environments.

Nice To Haves

  • Professional Cloud Certifications are preferred.

Responsibilities

  • Collaborate with Development and Architecture teams to build complex and highly available cloud environments for Internal and External infrastructure builds.
  • Provide Level 3 Technical support to Internal teams, customers, and Partners to support our core product.
  • Lead and educate clients on cloud deployment patterns.
  • Act as a SME for implementing and building infrastructure to support our core product.
  • Investigate and resolve any customer integration issues that arise during implementation.
  • Design procedures for system troubleshooting and maintenance.
  • Perform root cause analysis for any implementation errors and provide feedback to the Core dev team.
  • Document best practices and lessons learned.
  • Design, implement and maintain a secure and scalable infrastructure platform.
  • Provide ongoing maintenance and support of internal tools, improve system health and reliability.

Benefits

  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program
  • FHIR Study Program and Skillsoft Learning
  • Super HAPI Fun Club
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