Cloud operations specialist

Philips•Cambridge, MA

2d•Onsite

About The Position

Join our team as a Cloud Operations Specialist, where you’ll manage, maintain, and optimize AWS environments for regulated SaaS products, ensuring high availability, security, compliance, and cost efficiency. This role blends hands-on engineering with operational excellence to support our growing cloud Managed Services.

Requirements

5+ years in AWS cloud operations, and at least 3 years supporting 24×7 SaaS or cloud production environments.
Skills include AWS services, cloud networking, Windows Server, DNS/Active Directory, containerization (Docker, Kubernetes), scripting (Python, Bash, PowerShell), and monitoring/alerting tools (Prometheus, Grafana).
You have a Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
You’re a strong communicator with excellent problem-solving skills, thrive in a collaborative environment, and are committed to continuous improvement and operational excellence.

Nice To Haves

Experience with Veeam, FinOps, SNOW or regulated healthcare environments.
Certifications such as AWS Solutions Architect/SysOps, Kubernetes, Microsoft Windows Server, or ITIL Foundation are preferred.

Responsibilities

Manage and optimize AWS infrastructure (EC2, S3, RDS, VPC, IAM, Lambda) and maintain test, staging, and production environments to meet uptime, performance, and cost goals.
Implement Infrastructure as Code using Terraform or AWS CloudFormation, and drive automation to reduce operational risks and improve efficiency.
Build and maintain monitoring platforms, dashboards, and alerts for applications, AWS infrastructure, and business transactions, while owning incident response and root-cause analysis.
Collaborate with DevOps, development, support, security teams, and vendor/outsourced partners to troubleshoot production events and ensure compliance with security and regulatory standards (HIPAA, SOC2, GDPR).
Enforce configuration management, version control, disaster recovery strategies, patching and best practices for identity management, authentication, and access control.
Build and maintain automated operational workflows for AWS‑hosted applications using scripting, IaC, and AWS services.