Cloud Operations Lead Engineer
About The Position
AAA Club Alliance is currently seeking a Cloud Operations Lead Engineer to join our team in Wilmington, DE or Cincinnati, OH. This role follows a hybrid schedule and requires on-site work Tuesday, Wednesday, and Thursday. The Primary Duties of the Cloud Operations Lead Engineer are to: Lead design, deployment, and governance of GCP infrastructure using IaC and automation, ensuring secure, scalable, and efficient cloud operations with Azure interoperability where needed. Partner with Network, Security, Application Support, and Enterprise Development teams to ensure reliable, high-performing, and secure cloud services aligned to business goals. Act as a liaison between Cloud Operations, CCoE, and Enterprise Architecture, translating strategy into GCP-first operational standards and reusable infrastructure patterns. Guide teams on cloud architecture decisions, including GCP-native services (e.g., Cloud Run, GKE), and resolve complex design challenges. Build and govern reusable Terraform modules aligned to cloud standards, IAM policies, versioning, and tagging conventions across multi-cloud environments. Evaluate vendors and third-party solutions; support procurement decisions for cloud platforms, observability tools, and GCP services. Provide technical input on cost optimization, efficiency, resilience, and lifecycle sustainability of cloud services. Research and recommend emerging cloud technologies to advance GCP platform maturity and multi-cloud strategy. Implement and enforce GCP identity and access management (IAM), aligned with Azure RBAC where applicable. Own observability integration (e.g., Dynatrace, Grafana, GCP Cloud Operations Suite) to ensure monitoring, alerting, and root cause visibility. Lead incident response and root cause analysis for major cloud outages; drive cross-team resolution and risk reduction. Drive platform improvements focused on standardization, automation, security, and performance. Ensure documentation quality for Terraform, CI/CD pipelines, configurations, and operational processes. Oversee cloud security controls, compliance (including PCI), and disaster recovery alignment. Mentor engineers, lead peer reviews, and promote engineering standards across Cloud Operations. Represent Cloud Operations in cross-functional groups, support cloud enablement, training, and onboarding. Promote Information Security policies and a security-by-design culture. Other duties assigned.
Requirements
- Bachelor’s degree (BS/BA) or equivalent in Computer Sciences, Business Administration, or related field required. Equivalent combination of education, technical training, and experience will be considered in lieu of degree.
- Minimum 6 years of hands-on experience working with Google Cloud Platform (GCP), including architecting, provisioning, configuring, and managing services such as GKE, Cloud Run, VPC networking, IAM, and managed services, required.
- Minimum 4 years of experience with Microsoft Azure, supporting enterprise-scale infrastructure and hybrid/multi-cloud integration scenarios, required as a secondary skillset.
- Minimum 4 years of experience designing and maintaining infrastructure-as-code for cloud environments using Terraform, including reusable module development, version control, and organizational governance required.
- GCP Associate Cloud Engineer or Professional Cloud Architect certification required.
- Terraform Associate certification or similar infrastructure-as-code certification required.
Nice To Haves
- Azure Administrator Associate or Azure Solutions Architect certification preferred.
Responsibilities
- Lead design, deployment, and governance of GCP infrastructure using IaC and automation, ensuring secure, scalable, and efficient cloud operations with Azure interoperability where needed.
- Partner with Network, Security, Application Support, and Enterprise Development teams to ensure reliable, high-performing, and secure cloud services aligned to business goals.
- Act as a liaison between Cloud Operations, CCoE, and Enterprise Architecture, translating strategy into GCP-first operational standards and reusable infrastructure patterns.
- Guide teams on cloud architecture decisions, including GCP-native services (e.g., Cloud Run, GKE), and resolve complex design challenges.
- Build and govern reusable Terraform modules aligned to cloud standards, IAM policies, versioning, and tagging conventions across multi-cloud environments.
- Evaluate vendors and third-party solutions; support procurement decisions for cloud platforms, observability tools, and GCP services.
- Provide technical input on cost optimization, efficiency, resilience, and lifecycle sustainability of cloud services.
- Research and recommend emerging cloud technologies to advance GCP platform maturity and multi-cloud strategy.
- Implement and enforce GCP identity and access management (IAM), aligned with Azure RBAC where applicable.
- Own observability integration (e.g., Dynatrace, Grafana, GCP Cloud Operations Suite) to ensure monitoring, alerting, and root cause visibility.
- Lead incident response and root cause analysis for major cloud outages; drive cross-team resolution and risk reduction.
- Drive platform improvements focused on standardization, automation, security, and performance.
- Ensure documentation quality for Terraform, CI/CD pipelines, configurations, and operational processes.
- Oversee cloud security controls, compliance (including PCI), and disaster recovery alignment.
- Mentor engineers, lead peer reviews, and promote engineering standards across Cloud Operations.
- Represent Cloud Operations in cross-functional groups, support cloud enablement, training, and onboarding.
- Promote Information Security policies and a security-by-design culture.
Benefits
- Comprehensive health benefits package.
- Up to three weeks of paid time off accrued during your first year.
- Annual Bonus Plan.
- 401(K) plan with company match up to 7%.
- Professional development opportunities and tuition reimbursement.
- Paid time off to volunteer & company-sponsored volunteer events throughout the year.
- Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
