Cloud Operations Engineer

Florida Blue • United States,

7d • $109,300 - $177,600 • Hybrid

About The Position

We're moving workloads to AWS, and this is the person who keeps them running afterward: patched, backed up, monitored, and recoverable. The Cloud Operations Engineer owns that ongoing operational work and builds automation so it doesn't keep growing headcount as the estate grows. This role is a standard business-hours on eastern standard time zone engineering role with a shared on-call rotation, not a NOC or shift job. The focus is building automation and operational standards, not watching dashboards.

Requirements

• 6+ years related work experience in infrastructure operations or systems engineering with 4+ years experience operating cloud workloads
• 1+ years direct supervisory/management experience
• Related Bachelor's degree required
• Strong hands-on AWS experience running production workloads.
• Proficiency in a programming or scripting language such as Python or Go.
• Hands-on Terraform and CI/CD pipeline experience.
• Experience defining and operating against SLOs and error budgets.
• Observability tooling experience with CloudWatch, Prometheus, Grafana, Datadog, or equivalent.
• Incident management and on-call experience in a production environment.
• Kubernetes or EKS in production.

Nice To Haves

• Multi-region or disaster recovery design, including failover testing.
• Healthcare, financial services, or other regulated industry experience.
• AWS GovCloud experience. Chaos engineering or resilience testing.
• AWS certification such as DevOps Engineer, SysOps Administrator, or Solutions Architect.

Responsibilities

• Build and maintain monitoring and alerting for migrated workloads. Alert on conditions that require action.
• Automate patching, backup validation, certificate renewal, and other recurring operational tasks.
• Define and enforce operational readiness criteria a workload must meet before it goes live in cloud.
• Build and test disaster recovery runbooks. Validate recovery time and recovery point targets through failover exercises.
• Respond to incidents, participate in the on-call rotation, and drive root cause to closure.
• Convert manual procedures into executable automation and self-healing where the task is repeatable.
• Track availability and operational health against defined targets. Report on recurring issues.
• Manage backup, retention, and restore testing for cloud workloads.
• Troubleshoot and maintain AWS compute, including Windows Server and Linux instances.
• Partner with infrastructure operations to transition migrated workloads into steady-state support.
• Maintain runbooks and operational documentation a new on-call engineer can use unaided.

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available; and a comprehensive wellness program
• Competitive pay
• Opportunities for incentive or commission compensation
• Regular annual reviews with pay for performance considerations for base pay increases

What This Job Offers

• Job Type: Full-time
• Career Level: Manager