Cloud Network Engineer

symplr

2d•Onsite

About The Position

The Cloud Network Engineer has the overall administrative responsibility for the corporate facility operations including network communication, network security, backup methodology, business continuity, etc. Helps to engineer technical solutions to meet corporate systems infrastructure needs and audit/compliance requirements, maintain vendor relationships, and perform equipment installation, testing, and ongoing maintenance.

Requirements

5+ years of relevant networking experience, and 2+ years hands-on AWS experience
High school diploma or equivalent
Strong time management and organizational skills, with the ability to prioritize and multitask in a fast‑paced environment
Excellent analytical and problem‑solving skills
Strong written and verbal communication skills, with the ability to communicate effectively at all levels of the organization
High attention to detail and strong organizational skills
Ability to work independently as well as collaboratively within a team

Nice To Haves

Bachelor’s degree or an equivalent combination of education and relevant experience
CCNA certification
AWS certifications
Experience with Fortinet and Cisco systems, as well as WAN optimization technologies
Experience supporting audit and compliance requirements
CCNP and/or CNE certifications

Responsibilities

Provide hands-on network administration support, network maintenance, and operations support
Diagnose and correct network systems issues
Work within and adhere to symplr network design and security, testing, and documentation standards, including Change Control documentation
Work closely with Senior management, System Engineers, Database teams, and IT Project Management to collect and analyze systems infrastructure project requirements; develop detailed project specifications
Assist System Engineers to complete network and security infrastructure project initiatives
Provide systems and services to support corporate software solutions
Implement, upgrade, monitor, and maintain key systems including but not limited to the following equipment and protocols: web security appliance, wireless controllers, switches, routers, hubs, servers, cables, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, MPLS, VPLS, etc.
Design and administer all corporate network security and business continuity processes
Consult with external resources to obtain engineering proposals, pricing, etc.
Provide software and hardware evaluation and recommendations for management review
Write and maintain documentation related to corporate facility operations, policies, and procedures
Provide technical assistance by responding to inquiries regarding errors, problems, or questions with systems and services
Handle problem recognition, research, isolation, resolution, and follow-up for complex problems escalated from Help Desk
Analyze, install, and test upgrades of externally developed application programs including firmware updates, security releases, etc.