Cloud Network Architect

5C Data Centers USA, Inc.Springfield, OH
Remote

About The Position

We're seeking a Cloud Networking Architect to design, deploy, and optimize our network infrastructure as we scale. You'll drive automation initiatives, roll out new technologies across markets, and serve as the go-to network expert for our Operations team. This role blends hands-on technical work-troubleshooting, configuration, vendor management-with mentorship and process improvement, all while delivering exceptional customer experiences.

Requirements

  • Bachelor's Degree in Computer Science, Information Systems Management or a data related field
  • 5 years operating networks with experience in Juniper, Cisco, and optical network equipment
  • Significant experience with networking protocols and concepts: BGP, OSPF, TCP, UDP, HSRP/VRRP, DNS, ARP, Tunnels & Port Channeling
  • Excellent analytical skills with a strong attention to detail
  • Ability to participate in on-call duties are an expected part of this position
  • Experience dealing with customers during problem resolution and operating efficiently under pressure
  • Demonstrated ability to be customer-service oriented
  • Ability to build and maintain collaboration with internal and external partners
  • Strong written and verbal communication skills (French and English)
  • Working experience with Spine-Leaf architecture (EVPN with VXLAN)

Nice To Haves

  • Software development/scripting skills are highly desired - specifically Python, NETCONF, Ansible
  • CCNA/CCNP/JNCIA/JNCIS certifications a plus

Responsibilities

  • Work closely within the Operations team to ensure fast, smooth roll-out of new designs and products
  • Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools
  • Plan and execute scheduled maintenance for network growth and upgrades
  • Configure and deploy new technologies and equipment in multiple markets
  • Act as a reference for the Operations team on network related subjects
  • Work with customers when needed, providing a great customer experience
  • Work with network providers to activate new services or troubleshoot existing services
  • Work with network vendors/manufacturers for troubleshooting and case management
  • Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration for routers
  • Deliver customer centric solutions and processes that are simple, sustainable, and repeatable
  • Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
  • Contribute through innovation to the reduction in the end-to-end cost of delivery
  • Mentor other 5C staff and peers on network administration and innovation and conduct training sessions as needed
  • Participate in on-call rotation
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