Cloud Network Architect

5C Data Centers USA, Inc.•Springfield, OH

21h•Remote

About The Position

We're seeking a Cloud Networking Architect to design, deploy, and optimize our network infrastructure as we scale. You'll drive automation initiatives, roll out new technologies across markets, and serve as the go-to network expert for our Operations team. This role blends hands-on technical work-troubleshooting, configuration, vendor management-with mentorship and process improvement, all while delivering exceptional customer experiences.

Requirements

Bachelor's Degree in Computer Science, Information Systems Management or a data related field
5 years operating networks with experience in Juniper, Cisco, and optical network equipment
Significant experience with networking protocols and concepts: BGP, OSPF, TCP, UDP, HSRP/VRRP, DNS, ARP, Tunnels & Port Channeling
Excellent analytical skills with a strong attention to detail
Ability to participate in on-call duties are an expected part of this position
Experience dealing with customers during problem resolution and operating efficiently under pressure
Demonstrated ability to be customer-service oriented
Ability to build and maintain collaboration with internal and external partners
Strong written and verbal communication skills (French and English)
Working experience with Spine-Leaf architecture (EVPN with VXLAN)

Nice To Haves

Software development/scripting skills are highly desired - specifically Python, NETCONF, Ansible
CCNA/CCNP/JNCIA/JNCIS certifications a plus

Responsibilities

Work closely within the Operations team to ensure fast, smooth roll-out of new designs and products
Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools
Plan and execute scheduled maintenance for network growth and upgrades
Configure and deploy new technologies and equipment in multiple markets
Act as a reference for the Operations team on network related subjects
Work with customers when needed, providing a great customer experience
Work with network providers to activate new services or troubleshoot existing services
Work with network vendors/manufacturers for troubleshooting and case management
Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration for routers
Deliver customer centric solutions and processes that are simple, sustainable, and repeatable
Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
Contribute through innovation to the reduction in the end-to-end cost of delivery
Mentor other 5C staff and peers on network administration and innovation and conduct training sessions as needed
Participate in on-call rotation