Cloud Infrastructure Support Engineer — TS/SCI Eligible
Rackner•Charlottesville, VA
•Onsite
About The Position
Rackner is seeking a Cloud Infrastructure Support Engineer to help maintain the availability, security, and performance of mission-critical systems. This position offers hands-on ownership across AWS, Linux, Windows, containers, Kubernetes, and infrastructure automation. You will solve operational challenges, support tenant environments, and broaden your cloud and DevSecOps experience rather than being limited to one technical area.
Requirements
- Bachelor’s degree in information technology or a related field with 3+ years of relevant experience, or 6+ years of IT systems administration experience in place of a degree
- 3+ years supporting the operation and maintenance of secure information systems
- 3+ years working with Linux operating systems and command-line interfaces
- 3+ years supporting AWS and container technologies
- 3+ years administering Windows environments and Active Directory
- 3+ years using Bash, Ansible, YAML, or similar scripting and configuration tools
- 1+ year working with infrastructure as code and DevSecOps or continuous-delivery environments using tools such as Terraform
- 1+ year supporting Kubernetes or comparable platform-as-a-service technologies
- Ability to obtain the required DoD IAT Level II baseline certification, such as Security+, and an applicable AWS certification within 30 days of starting
Responsibilities
- Monitor secure cloud and enterprise environments for availability, performance, and security
- Resolve Tier 1–3 service requests and escalate complex issues when needed
- Provision tenant VPCs, roles, permissions, and access
- Administer Linux and Windows systems, including Active Directory
- Maintain AWS services, containers, and Kubernetes-based platforms
- Automate infrastructure and operational processes using Bash, Ansible, YAML, Terraform, or similar tools
- Support infrastructure as code within DevSecOps and continuous-delivery workflows
- Troubleshoot network, platform, and system issues
- Strengthen documentation, operating procedures, and service performance
- Provide occasional weekend or holiday coverage based on mission needs
Benefits
- Company-supported certifications aligned with current and future program work
- 401(k) with 100% company match up to 6%
- Medical, dental, vision, life, and disability coverage
- Paid time off and company holidays
- Fitness and wellness reimbursement
- Weekly pay schedule
- Professional development and future growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
